Royal Air Maroc: reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

For many tourists, an oriental journey is associated with beauties, sweets and bright clothes. But these are just images inspired by books and TV movies. Now any acquaintance with the real East begins from the moment you board the liner. In this case, the Royal Air Maroc airline can be safely called a guide to the world of an Arab fairy tale.

The history of the main air carrier in Morocco

Royal Air Maroc is one of the oldest carriers in Africa. The year the company was founded can be considered the middle of the last century, since then the air carrier has only strengthened its position as the best representative of civil aviation in Morocco.

Casablanca is considered the company's base airport, but now Royal Air Maroc is actively using Marrakech and Tangier for these purposes. In recent years, the flow of tourists to Morocco has increased significantly, which has provided the airline with the expansion of routes and the recognition of foreign travelers.

The past few years have been very successful for the Moroccan air operator. Casablanca confidentlyconfirms its status as an international center of trade, and the number of tourists has increased to ten million people a year. This allowed Royal Air Maroc to take up charter and cargo air travel. All this significantly increased the company's profits and raised its status.

Air travel destination

At the moment, the route map of Royal Air Maroc has expanded significantly, now it is eighty destinations. Flights are divided into European and African. Of the total number of flights in Africa, the air carrier operates more than twenty-two routes. Most often these are flights to the following countries:

• Congo;
• Algeria;
• Tunisia etc.

Passenger traffic in these directions increases several times every year.

For European destinations, priority flights are:

• Spain;
• Italy;
• France.

Royal Air Maroc and the American continent did not bypass their attention. It works with the USA and practically all countries of South America. It should be noted that the airline seeks to expand the geography of its flights and is actively strengthening its position in the Russian air transportation market.

In 2011, Russia signed an agreement with Royal Air Maroc. Moscow became the first Russian city with which the company established air communication. Now the number of Russian tourists in Morocco has reached two hundred and fifty people a year, and this figure is growing rapidly.

Serving passengers on board airliners

I would like to note that Royal Air Maroc is a very loyal carrier. Passengers always leave rave reviews about it. In general, like other airlines, the Moroccan company provides services in two categories: economy and business class.

Passengers flying in business class have at their disposal an extended cabin, comfortable massage chairs, as well as an expanded selection of food and beverages, including alcohol.

Economy class on Royal Air Maroc routes is served with no less attention. Passengers also get several meal options to choose from and a variety of entertainment games. In addition, you can watch a movie and listen to music on board.

The airline always treats children with great attention. In addition to the standard set of entertainment, kids are given books, coloring books, board games and felt-tip pens with pencils. And all this comes as a gift from the airline.

In addition, the air carrier is quite loyal to the flights of children unaccompanied by adults. A child between the ages of four and twelve can be taken on board with a specially issued permit. When sending a child alone, parents can be absolutely sure that the staff of Royal Air Maroc will take care of their beloved child, and he will arrive safely at his final destination.

Features of the airline

Already a few years ago, the main Moroccan air carrierlaunched its loy alty program and allows passengers to earn miles for purchased tickets.

At the main airport of the air carrier, passengers can use the services of a VIP lounge. Here you can comfortably relax, watch TV and use the free internet. There are also several restaurants and cafes where you can order a free lunch.

Royal Air Maroc: representative office in Moscow

Since the company is actively developing and establishing relations with many countries, it has already managed to open two representative offices in Moscow. The main office is located on Cow Val, where you can always buy tickets for Royal Air Maroc routes. The representative office, which is very popular, is located at Sheremetyevo International Airport. At the air carrier's office, you can always purchase tickets, get the necessary information and advice from employees working in Russia.

Royal Air Maroc: testimonials from loyal customers

Those who have never used the services of this air carrier can form an opinion about it, according to passenger reviews. They can reveal all the advantages and disadvantages of the company, and thanks to the comments of customers, it is easy to independently compare various air carriers from around the world.

As with everything, there are clear pros and cons in the activities of Royal Air Maroc. Almost all passengers note that the company is quite good, but has a number of shortcomings:

• old fleet (the airline's planes have long been changed tonewer than the company's management is already starting to actively engage);
• problems with connecting flights (experienced passengers do not recommend using this carrier for routes with transfers, serious delays are likely);
• poor class of service (Royal Air Maroc has only two stars on the global scale).

All these shortcomings are significantly offset by the big pluses of the air operator:

• excellent service on board (all staff extremely polite and helpful);
• multi-lingual (internal staff selection policy provides for language proficiency in virtually every country with which Royal Air Maroc has air links);
• high quality food and drink;
• diversified entertainment that makes long flights much easier.

In general, the airline shows itself on the positive side and strives to improve the quality of its service.

Royal Air Maroc is an excellent growing company that is just starting to operate in the Russian market, but has already managed to win its fans and loyal customers.