After a new airline enters the air transportation market, there will be a lot of rumors and speculation around it. Reliable information can be obtained only by reading reviews on the Internet. The same applies to the new Russian carrier Azur Air. Real passenger reviews about this company can help in solving the main issue that worries all travelers - buying air tickets.
The emergence of a new airline in the Russian market
The emergence of a new air carrier is a big event with a huge risk. Azur Air is an airline that has already collected reviews from several thousand of its passengers, which indicates its rapid ascent to the leading positions in its industry.
You can say that this carrier appeared only two years ago. In 2014, the company spun off from another well-known Russian organization called Katekavia. It has almost twenty years of successful activity. It should be noted that most of the passengers are stillconfuse between "Katekavia", Azur Air. Feedback from such customers is not always positive, because the first company had a lot of rather sad incidents related to passenger service and the accident rate of airliners. The successor managed to learn only useful information from the company's past experience and is currently performing very well in the air transportation market.
The base airfield is Moscow Domodedovo Airport. All the airline's liners are serviced here, and the main office is located where you can always get the necessary information and buy tickets for the flight.
Azur Air air travel destinations
Since its inception, the company has occupied the niche of international charter flights. Now its routes run to more than twenty countries of the world. It fully serves the largest travel companies and meets their requirements.
It is worth noting that the company is developing very dynamically and seeks to occupy new market segments. Passengers from thirty Russian cities fly with Azur Air. Feedback from such customers is always very useful and important for the reputation of the company, as well as its further successful development. Moreover, the air carrier already has something to be proud of - in the two years of its existence, it has managed to obtain the right to regular flights.
Fleet
Reviews about Azur Air quite often touch upon the topic of the aircraft fleet. This was especially true in the first months of the new carrier's existence. In this periodalmost all flights were carried out by old Soviet aircraft. Naturally, this fact caused a wave of dissatisfaction among passengers accustomed to comfort on international flights.
Now Azur Air's fleet consists of fourteen aircraft. All of them have the brand "Boeing" and excellent technical condition. After all the changes made, Azur Air became a completely different carrier. The airline receives reviews only in a positive way. The previous comments have become irrelevant, as the quality and comfort of flights have improved markedly. It is worth noting that several million passengers used the services of Azur Air in two years.
Service on airline flights
Most often, passengers on various forums comment on the service on board the liner and the special rules established by airline operators. In this case, Azur Air (airline) was no exception. Passenger reviews about the service occupy 50% of the total mass of comments on the sites. To the pride of the company, we can say that most of the statements are positive. And this is not surprising, since the company did not introduce any special rules and restrictions. All flight conditions are quite loyal to passengers.
You can carry luggage weighing up to twenty kilograms, hand luggage can weigh up to 5 kg. Conveniently, members of the same family can add up the total weight of their luggage. These rules are especiallyrelevant, given that the airline operates flights to resorts. And from the resting places, tourists always bring a lot of gifts and souvenirs as a keepsake. The rules of the airline allow the carriage of small animals in the cabin. Of course, they must have the appropriate medical certificates and be in a container. Usually, such a rule delights tourists, because many people want to take their favorite animal with them on vacation. But unfortunately not all airlines allow it.
Flight prices
All passengers note that Azur Air attracts customers with fairly affordable prices. On every Internet site that sells air tickets, you can find a large selection of offers from a new Russian company. Tickets sell out in the blink of an eye, as tour operators purchase them almost immediately for their package tours. Solo travelers usually monitor various sites for several months, waiting for Azur Air tickets to the desired destination.
Official website of the airline
In order to leave a comment about getting to know the air carrier, you need to go to the appropriate section on the official website, which has the Azur Air airline (Azur Air - "Reviews"). The management of the company is very attentive to all comments.
Passengers are given answers to their questions or explained the main rules and restrictions. I would like to note that such a policy has already yielded good results - the level of servicecarrier is growing noticeably.
What customers say
Azur Air is an airline whose reviews indicate a high class of service. All comments that can be found on the official website must be divided into positive and negative. If you have never flown with this air carrier, then you should read both, only then your opinion will be closer to the objective.
Almost all passengers note the professionalism of the staff. Everyone on board the liner is extremely polite and ready to help any passenger. The service provided by the airline is also noted as quite high. Affordable prices for flights are of particular delight to the customers of the air carrier. Compared to other Russian companies, they are 20% lower. This significantly raises the demand for Azur Air tickets. Among the many reviews, those relating to food on board stand out. It usually deserves a high rating and fully complies with the standards adopted on international routes.
Among the claims against Azur Air, comments about flight delays stand out. This greatly complicates the life of transit passengers, for whom the time between flights is sometimes scheduled by the minute. In addition, almost all tourists noted sudden temperature changes in the aircraft cabin and significant crowding, which complicates the flight for tall and large people.
Summarizing all of the above, I would like to note that the new airline Azur Air is a very good carrier that has a number of advantages andworking on fixing their shortcomings. Perhaps in a few years this company will be able to be among the best air operators in Russia.
