Domodedovo Airport in Moscow is one of the largest in Russia. It serves a huge flow of passengers. According to the classification of Airports Council International (ACI), Domodedovo is one of the largest airports in Europe. More than 80 airlines operate regular flights to Domodedovo, including both domestic and international carriers. Departures are carried out to 239 destinations, many of which are unique to Moscow. This means that you can fly to some cities in Europe and the CIS countries only from Domodedovo. The airport scheme shows which directions are carried out upon departure and arrival at Domodedovo.
Service Level
The independent UK agency Skytrax recognized Domodedovo as the best airport in Eastern Europe in 2010, 2011, 2012 and 2013. High-quality equipment, developed infrastructure and constant work to improve technical capabilities allow Domodedovo to receive the largest passenger liners,existing in the world. For example, the Airbus380 liner may not be accepted at all airports in the country. Domodedovo is one of the first airports to achieve such a high level of international class. Convenient check-in counters, retail and catering outlets, spacious waiting rooms and highly qualified staff create all the conditions for the comfort of passengers arriving at Domodedovo Airport. The layout below will help passengers better navigate the terminal building and not waste time looking for the necessary service or service.
The airport opened in 1962. Over the entire period of its existence, Domodedovo has served several million passengers, a huge number of airlines and destinations. Every year the work of the airport is improved, the quality of passenger service and the level of security are constantly monitored.
Domodedovo airport map
In Domodedovo, the airport map is a detailed image of all services and ground services of the airport terminal. On the first floor, passengers of international flights are served in the left wing, and domestic flights in the right wing of the building. Passengers arrive from the left and right sides, respectively. In the center of the building are registration services and waiting rooms. In Domodedovo, the layout of the terminals on the second floor shows a large waiting room, several food outlets located in the center, and retail outlets. The internal infrastructure of Domodedovo, the airport scheme suggests thatthe location of services and facilities is designed to provide maximum convenience for passengers.
Food. Restaurants, cafes, bars
On the territory of Domodedovo, there is a successfully operating in-flight catering factory. It allows the airport to serve the crews and passengers of domestic and international flights. When compiling the menu, not only the quality of the products is taken into account, but also the taste preferences of the crews of various countries and their passengers. High technology cooking and qualified staff meet the requirements of international class.
There are many catering points on the territory of the airport. They are located around the entire perimeter of the terminal and are available to everyone. Most cafes and restaurants are located on the second floor of the airport, some cafes offer visitors different national cuisines of the peoples of the world. Most of Domodedovo's food outlets operate in a fast-service or self-service mode. On the second floor of the terminal there is a shopping center with a SPA-center, shops, souvenir shops, cafes.
Check-in for flights
Domodedovo has an island registration system. Around the entire perimeter of the airport there are 7 islands with 20-22 sections each. Passenger check-in desks for flights are located along the length of the entire passenger terminal, in addition, the airport offers check-in at universal kiosks that work for several airlines at once. Some airlines in Domodedovo have their own kiosks andregistration desks. To check in for a flight, you must have a passport or birth certificate of children with you. If you have an electronic ticket, you do not need to carry a printout of the itinerary receipt. Passengers go through customs control after check-in for the flight. With online check-in, you can go directly to the baggage drop-off point.
Special customer services
Domodedovo strives to create the most comfortable conditions for its passengers. For VIP clients there is a business lounge where you can spend time while waiting for a flight. There is a special hall for official delegations. For passengers with children, a mother-and-child room is provided, it works around the clock, without interruptions. There is a special service for the provision of services to passengers with reduced mobility - airport employees accompany such people and create comfortable conditions for them throughout their stay at the airport. On the territory of the airport there is a chapel and a mosque where believers can perform the necessary ritual actions.
Transfer and transit
The airport provides transfer services - the transportation of passengers from flights that arrived at Domodedovo to another airport, from which the passenger follows. To receive such a service, you need to go to a special transfer check-in counter. When flying in transit through Domodedovo, if the baggage was initially checked in to the final destination, the passenger will not need to waste time picking up the baggage and registering it for onward flight -this happens automatically without the participation of the passenger.
