Air transportation should be carried out with the highest quality in order for the passenger to have a pleasant travel experience. Many prefer to use the services of the young Pobeda airline. What is known about her? How do passengers respond about the services provided by the airline in question? What rules does it have regarding the carriage of luggage? How is the check-in for the flight? Is the cost of tickets really so beneficial for passengers? These and many other questions will be answered later in this article.
General information about the company
One of the youngest airlines in the Russian Federation, Pobeda has already managed to find a lot of loyal customers who are quite satisfied with the transport services provided by this company. One of the obvious advantages of the carrier in question is the extremely low price of air tickets. The first flight was carried out only at the end of 2014. And already in the first twelve hours after the start of sales, seven thousand tickets were sold out. This confirms the fact that Russia needs a cheap low-cost airline, what are they doingobvious and reviews of the airline "Pobeda".
This low-cost airline is the successor to Dobrolet, which was shut down due to sanctions imposed by the European Union. It took only four months to restart the project. This is a record in Russian civil aviation.
After half a year of its activity, the Pobeda airline entered the top 10 largest air carriers of the Russian Federation. These are truly amazing results!
After seven months of activity, the airline carried its millionth passenger. And the passenger turnover over the next three months amounted to another million people. Also, the carrier in question has an incredibly high level of loy alty, which is confirmed by reviews of the Pobeda airline. This means that seventy-two percent of passengers use this carrier again and recommend it to their loved ones.
It is thanks to the airline in question that many Russians were able to afford traveling by plane for the first time. After all, the price of tickets offered by Pobeda Airlines starts from a thousand rubles, including all additional fees.
The air carrier owns twelve brand new modern Boeing 737-800 aircraft. They were delivered to the air carrier's fleet directly from the factory where they were manufactured. The planes are reliable and comfortable, and the cabins allow you to travel comfortably over any distance. The airline continues to increase the number of available destinations forflight.
Reviews
The airline's passengers are actively sharing their travel experiences. Customers get positive emotions from a comfortable flight, which is provided by modern aircraft of the Pobeda airline. Reviews state the need to familiarize yourself well with the rules for carrying baggage, hand luggage, check-in and booking tickets. Passengers appreciate the opportunity to use the services of an air carrier at such low prices.
Baggage regulations
Before you go to the airport, it is important to familiarize yourself with the rules that Pobeda (the airline) sets for its passengers. Luggage transportation, reviews repeatedly confirm this, will take place without difficulties only if the passenger knows exactly everything about the established norms. So, how much baggage can you carry in the cabin?
Personal items can only include the following: cane, bouquet of flowers, umbrella, handbag, laptop computer, printed matter, briefcase, suit with case, bassinet, baby food.
This fact is confirmed (the need to know exactly what things the Pobeda airline allows you to take with you into the cabin of the aircraft) reviews. Hand luggage must not contain any items other than those listed above.
Everything else should be placed in the luggage compartment. Each passenger can carry no more than one piece of baggage weighing up to ten kilograms free of charge. Its dimensions cannot exceed one hundred and fifty-eight squarecentimeters.
Such baggage requirements are set by Pobeda (airline). Baggage reviews confirm the careful attitude of the airline personnel to the transportation of passengers' personal property.
Forced flight cancellation by a passenger
If a passenger is forced to cancel the flight due to circumstances beyond his control (more on this later in the article), he will be refunded the funds spent on the ticket. In order to get your money back, you must do the following:
- If the refusal occurs at the airport, it is required to notify the airport staff about the desire to refuse the flight, explain its reason and present an identity document.
- If the passenger was notified in advance of the circumstances preventing departure by phone or e-mail, the passenger must inform the airline operator that he is forced to cancel the flight.
Reviews about the Pobeda airline (Moscow) confirm that the refund in the situations described is made exactly on time and in the specified amount.
Check-in for a flight
To be able to use the purchased ticket, it is important to check in for your flight.
This can be done as follows. The first option is to check in directly at the airport. There, the procedure begins two hours before departure and ends forty minutes before it. Negative reviews about the airline "Victory"often associated with the fact that the passenger was late for check-in and could not get on his flight. Therefore, it is highly recommended to arrive at the airport in advance. To check-in, the passenger must personally present documents at the check-in desk that will confirm your identity.
Another option is to register online. The site created by Pobeda (the airline) will help with this. Official! Reviews confirm the convenience of this service, because it helps to significantly save your time. However, at the moment, only those passengers who depart from Moscow airports can use online check-in.
This can be done within a day before departure. To do this, you need to register on the official website of the airline and print out a boarding pass, which you later need to bring with you to boarding.
XL-seats
Pobeda Airlines also provides some specific paid services for its customers. Passenger feedback testifies to the popularity of the offer to purchase XL seats. The cost of such a service is five hundred ninety-nine rubles. It's all about guaranteed seating with more legroom for a more comfortable flight.
This service can be ordered on the official website of the airline (at the time of booking a ticket, select a suitable seat on the cabin map), when calling the call center of the carrier or directly at the airport (note that in this casethe cost of the service will be higher and will amount to nine hundred ninety-nine rubles).
Because these seats are located near emergency exits, minors, pregnant women, passengers with pets and children, and people with disabilities cannot occupy them.
Priority Boarding
This service helps you avoid queues at the airport before boarding your flight. By purchasing it, you will be among the first to go to the plane.
Priority Boarding provides the following benefits:
- no need to queue;
- special space in the bus that carries passengers to the plane;
- priority passage to the gangway;
- early boarding.
You can purchase the service in question online, by calling the call center or at the airport ticket office. Reviews of Pobeda Airlines report the convenience of this service and testify to its popularity.
Payment Methods
You can choose the most convenient payment option for purchased tickets. One of them is a bank card ("Visa", "Visa Electron", "MasterCard" or "Maestro"). With this payment method, a certain commission is charged to the passenger (as a rule, it is two percent of the purchase price).
You can also pay in Euroset stores. To do this, you will need to call the codebooking. The commission will be three percent of the payment amount.
The Qiwi service can also help you buy tickets (both online and in cash at the terminal). The commission will also be three percent.
It is also convenient to pay for tickets at the airport by providing the booking code and paying the established agency fee.
It is possible at some airports to use self-payment terminals (no commission).
Return and exchange
It is important to remember that the tickets of the company in question are not refundable, and the funds spent on the flight will not be returned to you. These are the rules established by Pobeda Airlines. Feedback from employees indicates that passengers who did not get acquainted with this nuance in time, then express the most indignation. It is important to be prepared in advance for some inconvenience.
Money will be returned to you only if your refusal is recognized as forced. The following cases fall into this category:
- flight cancellation;
- flight delay;
- inability to provide the client with a seat;
- flight not on schedule;
- forced delay of a passenger at the airport by his employees;
- carrier errors when issuing a ticket;
- sudden illness of a passenger confirmed by a medical document;
- sudden illness or death of a passenger's family member who was supposed to accompany him on board, confirmed by a medical document.
Insurance
It would be wisely responsibleapproach the issue of travel insurance. This will help you feel protected from the basic risks that accompany passengers on board the aircraft and at the airport (these include, among other things, flight delays and any damage to luggage). You can order this service at the time of booking your ticket.
Group Booking
There are special booking conditions for groups of ten people. To do this, you must first send an application to the email address of the airline. It should indicate the dates of the trip, the desired direction, the planned number of passengers and flight numbers. After that, an authorized manager will contact you in order to discuss the exact conditions and cost that Pobeda Airlines provides for such groups. Feedback from customers indicates that booking these group bookings can help you save even more on travel.
CV
The vast majority of those who once used the services of the airline in question, again returns to board its aircraft. The inconvenience arising from cooperation is often associated with the fact that passengers do not know the basic requirements of the carrier. Therefore, it is recommended that you carefully read the rules. And then, as testified by such a carrier as the Pobeda airline, reviews, Cyprus, Vienna, Munich and other sixty-four directions in which the low-cost airline in question carries its passengers, will become much more accessible.
Choose the best. Have a nice trip!
