Rules for passengers: hand luggage ("UTair"). UTair airline: baggage and carry-on baggage rules

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

Air travel today is not only one of the most common types of travel, but also the safest among all existing ones. The aircraft provides proper comfort, allows passengers with children, as well as those who have any physical disabilities to travel. Airline personnel, as a rule, are properly trained and able to politely and competently help passengers in any situation, including in the event of misunderstandings or conflicts. All this undoubtedly attracts millions of people to become regular customers of one or another airline.

The UTair airline is very popular in the Russian Federation, which has established itself as a corporation capable of providing high-quality transport services. Of course, when it comes to flying, every passenger wants to know as many details as possible about the airline they are using in order to avoid unnecessary delays and checks. In particular, most of the questions arise in relation to baggage, its allowableweight, as well as hand luggage, which can be carried with you in the cabin. In this article, we will discuss what hand luggage can be carried in the cabin. UTair pays special attention to this.

Information about UTair

UTair has entered a period of active development and continues to gain more and more market shares without hindrance. The company's goals are to provide the best possible service and maximum flight safety.

Baggage weight according to travel class

Depending on the class of ticket purchased by the passenger, the allowable weight of transported items varies. So, for economy class passengers, the allowable baggage weight is 23 kilograms, and for those traveling in economy comfort and business class, the baggage allowance, which can be transported free of charge, is 64 kilograms.

Hand luggage

The UTair recommended baggage check-in is not required for some items that can be transported freely in the cabin. These include a laptop, document folders, a woman's handbag, a briefcase, outerwear in the cold season, any printed publications, a mobile phone, video recording items (camcorders and cameras), a suit in a specialized case, a wheelchair (provided that it can be folded and safely placed in the cabin of a UTair aircraft). Hand luggage, the dimensions of which are also established by the rules, can be carried without additional certification documents. More weight and allowable dimensions will be discussed below.

Free carry-on baggage allowance

There are some rules for carrying luggage on UTair aircraft. Hand luggage, the dimensions of which must not exceed the established ones (55 x 40 x 20 cm), has some restrictions on the allowable weight in accordance with the class of the purchased ticket. So, for one piece of economy class, there are 10 kilograms of hand luggage and 20 kilograms per seat for economy comfort and business class.

Carriage of animals in the cabin

Pets are usually also considered as hand luggage. UTair allows its customers to carry some pets in the cabin. These include small dogs and cats. Such animals must be in a container from which it is forbidden to let them out during the entire period of the flight, in order not to cause any inconvenience to passengers traveling nearby. The container must be strong and tightly closed, allowing free access of oxygen to the animal. It must necessarily be equipped with a bottom that does not allow moisture to pass through and is lined with absorbent material that should not spill out of the container. Such a shelter should have all the amenities that an animal needs for travel. Pet comfort is a must.

The total weight of the animal and the container must not exceed 10 kilograms. Its dimensions must be such as to freely place the container directly under the seat in front.

Hand luggage when flying with a child

Parents are interested in how strollers can be transported on UTair aircraft. Carry-on baggage rules prohibit carrying strollers into the cabin, but they can be placed in the luggage compartment without any problems. The stroller must be foldable and carefully packaged to prevent damage in transit.

Also, the flight rules of the company state that you can take baby food in any form with you into the cabin in the amount that the child needs to receive during the flight. Baby food can be carried in addition to the free carry-on baggage allowance.

Is it allowed to carry medicines in hand luggage

It is important for many to know if UTair's hand luggage can include any medications. If the trip takes place within the Russian Federation, then no prohibitions are imposed on the transportation of authorized medicines. However, while the airline allows you to carry any amount of medicines in the luggage of UTair aircraft, there are some restrictions regarding hand luggage. In the cabin, you must have only those medicines that the passenger will need during the flight. They must be in their original packaging and tightly closed. If the drug is a liquid, and its volume exceeds one hundred milliliters, the passenger will need to have a prescription issued by a doctor certified by a medical institution.

If the trip is outside the Russian Federation, then it is necessary to investigate which medicines cannot be imported into the country or exported from its borders. Such nuances can be described in the customs rules (which drugs cannot be transported across the border, what cannot be taken as hand luggage on an aircraft that crosses the border of a given state, etc.).

In the event that a passenger needs to carry medications that include narcotic substances (or psychotropic), he should obtain a prescription from his doctor. Some peculiarities regarding the transportation of such medicines exist for UTair. Baggage regulations require that such a prescription be translated into the official language of the country of entry. Such translation must be performed by a qualified person.

What Not to Put in Checked Baggage

It is important to remember that the airline is not responsible for the safety of things that are transported in the cargo hold. Therefore, do not leave it in your luggage, but take it with you as hand luggage. UTair recommends money, any fragile items, products that deteriorate quickly, important documents, jewelry and any keys.

Whether or not notifiedyou the airline about the presence of these items in your baggage, UTair is not responsible for their loss or damage.

When the standard free baggage allowance does not apply

Standard UTair baggage rules provide for cases when the free baggage allowance becomes invalid. We are talking about any things, the total volume of which exceeds 203 cubic centimeters or the mass of which exceeds 23 kilograms for economy class passengers and 32 kilograms for comfort or business class passengers, as well as animals (except guide dogs, which must accompany passengers, unable to see).

Transportation of the above baggage will need to be paid according to the current UTair tariffs. Baggage check-in in this case occurs as "excess baggage", and the total fare is calculated by calculating the sum of the fares established for certain types of baggage.

If checked baggage weighs more than 50 kilograms (the maximum allowable limit), then it should be checked in as cargo (tariffs and rules for such baggage will also apply as appropriate for cargo).

As a rule, for baggage that in some respect exceeds the established norms of UTair, check-in is carried out at a specialized department. Therefore, you should initially contact a separate counter when registering transported items.

If a particular flight does not haveenough of the required carrying capacity, UTair (airline) may refuse to carry a passenger's baggage that exceeds the allowable limits.

Feedback when problems occur

In the event that there are any misunderstandings with the airport staff, in particular regarding what hand luggage is allowed on UTair aircraft, there are several options for how to proceed. Of course, there is a feedback form on the official website of the company, with the help of which you can write an appeal with your problem, however, as a rule, you will not be able to get an instant answer.

If the situation requires an immediate response from the company's employees, you can contact the hotline for the Russian Federation or for international clients. These contact details can be found on the official UTair website in the "Contacts" section. The hotline staff will advise you on how to proceed in a dispute.

Conclusion

To avoid most of the problems that might arise when traveling with an airline, you can carefully read the rules of flight and baggage transportation, as well as how hand luggage should be transported. UTair made sure that this information was freely available, and any of its passengers could independently understand the issue under consideration. Practice shows that this shouldworry in advance, because this manner of behavior will help minimize the possibility of problems at the airport, save valuable time, as well as save your nerves and emotional he alth. Be aware and fly with pleasure!