"Tripsta" reviews. How reliable is the airline ticket company?

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

Among the numerous online agencies that sell air tickets, the Greek company "Tripsta" stands out. This is a virtual firm. She, like many others like her, provides services in the field of purchasing tickets for various flights, and often makes it possible to do this at low prices. Reviews about it are different, but we will try to analyze them and find out how the services of this company meet the needs of customers, as well as determine the degree of its reliability from the point of view of users.

What is this?

This brand has existed since 2010, it has offices in twenty-two countries around the world. It operates primarily in ticket sales in Southern and Eastern Europe. Since 2011, it has also been operating in the Russian Federation, but it has neither an office nor a representative office in our country. It can be found online under the name "Tripsta.ru". The tickets sold by this agency are spreading quickly and the company's revenue is growing. According to the latest information, the sales volume of this company has almost doubled in half a year. In Eastern Europe, the agency is among the top five most popular. The company is proud that its programmers have developed a special electronic system with which you can protect yourself from so-called false orders, as well as find out the interests of the consumer.

"Tripsta" reviews. Cheap Flights

Some customers, when they first encounter this online agency, are sometimes afraid to use its services. After all, quite often the tickets that can be purchased on its website turn out to be a hundred or even more conventional units cheaper than in other places. Therefore, questions naturally arise about the reliability of Tripsta. Feedback from regular users in this regard is encouraging: this is a real agency, and not some fake intermediary who will take your money and disappear. Many tourists say that this is not the best, but not the worst ticket company. It just has a special search engine "Price Radar", which allows you to get acquainted with the prices for flights of various airlines. Thanks to him, you can see a lot of offers in just a few seconds, including very cheap ones. The search engine is based on the famous network resource "Amadeus".

Other secrets of cheapness

Some users reveal morethe secrets of Tripsta. Reviews about it say that the agency's search engine shows all the prices offered for tickets to these destinations, including the so-called "promo". For example, you are going to fly on an Alitalia plane to Rome. If you are trying to purchase a ticket on their "native" site, but in Russian, then you will not see cheap flights. If you use the international version of the web page, the "promo" prices will appear there. And the Tripsta.ru service shows all sorts of air tickets, including very cheap ones. Although on the site of this online agency they will be offered with some “cheat”.

Purchase by card: features

Of course, every company has its own pitfalls. Tripsta is no exception. Reviews warn us that there are some peculiarities in the calculation of ticket prices when buying by card. The agency often takes a large commission with this payment method. The price can sometimes increase by a thousand rubles or more at the final cost calculation. Therefore, users of this service must take this moment into account. However, some customers note that when buying a MasterCard type of credit card, especially a debit card of this type, the commission may be zero.

Performance evaluation

It can be said that most of those who used the services of the agency "Tripsta" are satisfied with the service provided. They praise not only low prices and user-friendliness of the interface, but also clarity and speed.employee reactions. True, there are some complaints about the call center, which is difficult to get through. However, the company accepts messages by e-mail and promptly responds to them. Operators, according to customers, clearly and clearly answer questions and give useful recommendations. In principle, you can always contact the company and get the necessary clarifications or assistance. Twenty-four hours before departure, the agency warns passengers, and then sends SMS a couple of hours before the flight. Of course, anything can happen, and airlines often cancel flights. If you have purchased tickets for connecting flights from different companies, you may not be able to travel onward. But such incidents can happen when buying "live".

Service "Tripsta.ru"

Reviews refer to the inconvenience of servicing the situation when you have to wait about two months for the money to return the ticket. However, Russian users of the agency are very pleased with the ability to combine flights of various airlines on their website and, as a result, provide customers with the opportunity to select the most advantageous offers. In addition, this company sells tickets in fairly large quantities. Therefore, major airlines provide her with discounts and access to exclusive prices. Clients of the Russian-language version can also take advantage of this. And the function of selecting flights of different companies according to the schedule is very convenient and helps to “bring together” cheap flights in the right direction. By the way, instead of a ticket, the agency sends an itinerary receipt on its letterhead. There is indicatedbooking number, which can be checked on the website of the airline you are flying with. Other supporting documents are also sent.

How many people, so many opinions

Of course, the responses about the work of the company are completely different, but it should be borne in mind that this service itself is quite new for our compatriots. After all, it's not like before - he came to the box office, brought money, got a ticket. You need to "catch" cheap flights, pay online, deduct money from the card, and here all sorts of failures and errors are possible, as with any complex systems. Buyers are advised in difficult cases to call the agency's call centers or write to the mail "[email protected]". In addition, using the connection with the agency, you can subscribe to their newsletter. In addition to notifications about cheap flights and convenient connections, as many customers testify, you can also receive a Tripsta discount voucher. This is a special offer from the company. To use it, you need to enter its code in a special field when booking. Then the cost indicated on the voucher is deducted from the final amount. It can be used not only when buying tickets, but also when booking hotels. The last service is completely new for this virtual agency. Site visitors are pleased to note that recently on this resource you can also buy train tickets, as well as pay for car rental at very good and very pleasant prices.