"Air ticket office": reviews of passengers. Feedback on the site "Aviakassa.ru"

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

This organization is a convenient service for searching, selecting and selling the necessary tickets for trains and planes. Opportunities offered by "Avicassa.ru" are travel documents at the best prices, booking convenient charter flights. As many satisfied customers note, using the service is convenient and profitable.

If the need arises, you can easily exchange or return tickets purchased at Aviakassa.ru. Return reviews indicate that it is possible to return them, but problematic. At first, the company considers more urgent requests from customers. Everything happens on a first-come, first-served basis, you will have to wait for those who first decided to hand over their travel documents.

Reviews about "Aviakassa.ru"

Due to the fact that this service has contracts with many air carriers, the cost of air tickets has been slightly reduced. This search service was recognized by many companies as the number one search service. Aviakassa works quite effectively. Feedback from customers who have successfully used the service more than once confirms this. The company tries and appliesmaximum efforts to resolve in favor of the client all emerging disputes and emerging issues.

And how honestly does Aviakassa fulfill its promises? Reviews of passengers on this issue differ. Some note the convenience and comfort of this service: no need to go straight to the box office and buy expensive tickets. And others note the problems with the re-registration of the flight. It is important to take into account when buying, that some available tickets are also considered non-refundable. If any personal circumstances arise, it is almost impossible to change the departure time and date, in which case the client loses money. At the same time, it is not the service that is to blame, but the client, who did not pay attention to this small nuance when buying a ticket.

Benefits of choosing this service

There is a rich arsenal of advantages that the Aviakassa.ru service is endowed with. Reviews of numerous customers also notice this. Among the main advantages, the following should be highlighted:

• Availability of the ticket, and the buyer can be sure that its price after the booking will remain at the same level.
• A wide selection of travel documents for the most common destinations that are available for sale and booking.
• Easy and simple to book your desired flights - it only takes a couple of mouse clicks.
• Convenience that distinguishes the Aviakassa.ru service. Feedback from passengers who wrote positive reviews about the level of services provided also speaks ofthis.

Visible disadvantages of this system

Despite a decent list of advantages of this service, it also has a lot of disadvantages. The main disadvantages include a rather mediocre official website of the company, it does not have any working mobile version. The absence of a round-the-clock hotline also does not please the customers of the Aviakassa website. There are reviews and suggestions about this, because such a line is always needed. Buying a plane ticket here is as easy as shelling pears, but getting it back is already problematic. The support service is unimportant at the Avikassa.ru service. Customer reviews on various forums also speak of this. Here they can even be rude or not provide information on a specific issue. Especially with regard to the return of tickets or money to the next client.

Short guide to the site

When a client lands on a bright page of this service, it becomes clear that this is a travel company that provides an opportunity to conveniently search for tickets not only for the train, but also for the plane. A person who has landed on the site can easily book a hotel in the city where he arrives. There you can subscribe to online news, where the newsletter will contain all the changes regarding the selected flight, company news, all kinds of discounts, promotions, etc. For the convenience of customers, there is a special support service where you can contact with any question of interest.

What is Aviakassa.ru?

This agency should be trusted with your trip, because it has a successful experience since 2007. Among its partners are the largest domestic and foreign carriers, who, before concluding contracts, carefully check the availability of all important statutory documents so as not to spoil their impeccable reputation by contacting scammers. Many are proud of their partnership with the Aviakassa.ru service. Air tickets are sold around the clock, the information is updated daily. All of them are real, their authenticity can be checked on an independent portal when entering the registration number in the registry. You can also simply contact the existing contact center in order to clarify its presence in the list.

Easy flight search

Many customers also note the convenience of finding the desired flight, for this it is enough to fill in all the necessary data in the electronic search, determine the expected date of arrival. After that, the system issues the result of the selected query within 30 seconds. On the selected date, all valid offers from various air carriers are published. Based on the result given, there is a real chance for each client to become the owner of the coveted ticket. At the same time, it is important to remember that such tickets, as a rule, are non-refundable: in case of any circumstances, it will be almost impossible to change them. Most of the customers who purchase tickets from this company face this, they associate all this negativity and the inability to change the ticketwith her unsatisfactory service. Although in reality things are somewhat different. All this must be foreseen in advance.

Rules for returning tickets to Aviakassa.ru

It should be noted that the conditions here are quite standard. Travel documents purchased on the Aviakassa.ru service, including for an aircraft, are subject to exchange and return if they are returnable. In case of cancellation of the flight, the company is obliged to return to the passenger his money spent on the purchase of the ticket. Moreover, the entire amount is refundable, with the exception of only the agency fee, which is charged upon booking.

If it is necessary to make any changes to the ticket, it will need to be returned or exchanged. If it is non-refundable, you will have to purchase another travel document.

In other cases, the return is made in order of priority. In case of a late flight or no-show of a passenger, many air carriers charge a 100% fine, that is, a person will no longer see his money spent on a ticket.

Some companies still allow such concessions for their customers: if they fail to appear on the flight, they return the funds spent to them, but with very large pen alties.

How to quickly return a ticket to Aviakassa.ru?

First, the client needs to contact the company's contact center, operating from 08:00 to 23:00 Moscow time. This service is not 24/7 and may cause some inconvenience.

First of all, you need to familiarize yourself with the fare applied to this ticket. After following all the rules, you need to start the exchange or return. On average, when exchanging in this service, the client gives an amount equal to 900 rubles. You can make changes to a previously purchased ticket using the following parameters:

• flight change;
• choose a higher class of service;
• change of departure date.

In order for the client to be able to purchase a new travel document for an airplane, first you need to return an unnecessary ticket. Only after that it will be possible to use the ticket purchase form. If during the delivery the client for some reason does not want to purchase a new affordable travel document, then he loses 1100 rubles. out of its total value. At the time of return, you must indicate the reason for it. If it is respectful enough, and the client makes a forced cancellation of this ticket, then the company will fully reimburse him for the entire amount spent.

In this case, you can use the online return form on the company's website. After filling out such an application, it is processed for about 12 hours, and the funds spent on the purchase of an air ticket are returned to the owner's card within 30 days. This process is quite long.

When buying a ticket, you need to be extremely careful not to come across a non-refundable category, because it will not be possible to return it at all. This is perhaps the most basic thing to remember and know when buying and returning travel documents from this service. Many people with difficultywho exchanged air tickets with the Aviakassa company, write very negative reviews about this process, without fully understanding the essence of the issue.

Nevertheless, despite all these difficulties, many actively use the benefits of this service, opting for it.

Customer choice

Many, giving preference to this service, note that here are some of the most affordable tickets compared to other similar systems. Despite all the subtleties in the exchange and return of tickets and other difficulties, many customers trust their flight to this particular company. Aviakassa, whose reviews are very contradictory, continues to actively develop and sell a huge number of travel documents every day, positioning itself as one of the leading online ticket search services. Therefore, the choice of a particular company is an individual matter for each client.