Nordstar Airlines: reviews of passengers and employees

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

A comfortable flight largely depends on how the airline has organized its work. Any passenger will be attracted by modern aircraft, polite staff, wide route network, punctuality and humane attitude. Unfortunately, today all airlines are similar to each other and, accordingly, have similar shortcomings. The only way to understand whether it is worth partnering with a carrier is to research reviews. Nordstar is an airline that lives up to the expectations of its passengers. What are the characteristics of her work? What do her clients say about her? The answers to these questions will be given in the article.

About company

Nordstar Airlines is an aviation project that continues to develop dynamically. The goal of the carrier in question is to provide passengers with quality air service. It should become absolutely reliable and as affordable as possible.

The company has officially existed for eight years. During this period, Nordstar was able to create an incredibly wide air network, organized a modern fleet and earned itself an excellent reputation.

Each year of its operation, the carrier in questionconfirms its continued popularity not only in the territory of the Siberian Federal District, but throughout the entire Russian Federation. After all, the passenger turnover that the Nordstar airline has accumulated exceeds one million people.

The air carrier has modern Boeing aircraft equipped with both economy class and business class cabins. There are also aircraft in the park, designed specifically for use in the conditions of the Far North.

In the near future, the airline plans to expand its route network, improve the level of customer service, and expand the range of services provided on board.

Reviews

Nordstar is an airline that is being actively discussed on the Web. Therefore, it is not difficult to find responses about it. What are the advantages of Nordstar fans? Reviews emphasize the incredible professionalism of the staff. It is the professionals in the company's staff that help to justify the main slogan of the carrier - "Flying is easy." Tourists also note the well-organized work of flight attendants, understanding and humane attitude towards the passengers of the Nordstar airline. Reviews report that all things (including valuable ones) forgotten in the cabin do not disappear, and the process of returning them does not cause any inconvenience.

Although some passengers found the planes outdated, everyone liked the cleanliness of the cabins. No shortcomings were found in this matter.

There is another distinguishing featureNordstar company. Reviews especially note low ticket prices. However, travelers also report that it becomes more difficult to buy a cheap air ticket during the high season, as the vast majority of charters are bought up by tour operators.

Meals provided by Nordstar Airlines received mixed reviews. Passenger reviews indicate that the range of products is quite modest, and those with a good appetite are better off eating before departure.

Negative reviews

Most of the negative feedback is related to flight cancellations, delays or reschedules. Unfortunately, this practice is common with many air carriers. Significant delays (for 6 hours or more) of Nordstar flights were noticed. The reviews emphasize that the passengers were not provided with proper conditions of detention (water, food, decent accommodation). Sometimes, when a flight was canceled, travelers were not even notified of this fact, and they were forced to look up information about the airline's plans on their own.

Some passengers note that the operators refused to delve into the essence of their problem and provide them with the necessary assistance in an emergency.

Sometimes customers complain about uncomfortable conditions while flying with Nordstar aircraft. Passenger reviews report cold cabins, malfunctions of some seats.

Online registration

The service in question provides the opportunity, using any electronicdevices register to a suitable location. There are some conditions that the client needs to read before agreeing to use the online registration.

So, it starts twenty-four hours before departure and ends an hour before it. You must download an electronic ticket in advance.

The service applies only to the following cities of departure: Belgorod, Krasnodar, Abakan, Yekaterinburg, Moscow, St. Petersburg, Krasnoyarsk, Novosibirsk, Makhachkala, Norilsk, Sochi, Nizhny Novgorod, Tomsk, Rostov-on-Don, Severo- Yeniseisk, Ufa, Ulan-Ude, Khabarovsk.

You cannot check in online for flights to Beijing, Krasnoyarsk, transit flights and flights on Anapa-Ufa-Norilsk, Novosibirsk-Nizhnevartovsk-Yekaterinburg routes.

If you are traveling with pets, you will not be able to use the online check-in service for flights operated by Nordstar. Passenger reviews recommend paying special attention to this item.

Also, the service in question cannot be used by passengers of special categories who require special care, as well as accompanying children who travel without parents. Such customers can check in for a flight at a special counter at the airport.

Superior Seats

This service will help you feel even more comfortable during the flight. What are its benefits? You will get more space in front of the seat. Seats will be located at the very beginning of the economy class cabin or near one of the emergency exits. The cost of this service ranges from fifteen to thirty euros, depending on the class of service. If you are a member of the loy alty program and have a Gold or Platinum status, then you will be provided with a choice of enhanced comfort seats for free.

Loy alty program

This loy alty program is called Easy Flying. Any passenger over the age of fourteen can become a member. After registering on the official website of the company, the client is provided with an individual virtual card, on which miles will be accumulated.

First, the passenger receives five hundred welcome miles. In the future, they are accrued for flights with regular flights of the airline in question. More miles provide additional benefits.

Onboard Service

Passengers often wonder if special meals are provided for children on Nordstar flights. Employee reviews report that claims about the lack of such food are groundless. On all scheduled flights, children between the ages of two and twelve years old are provided with meals, however, this service must be ordered in advance (at least twenty-four hours before departure).

Transportation of animals

The rules of the airline do not prohibit the transport of animals. With him, such a passenger must have up-to-date documents confirming a satisfactory state of he althpet, which are issued by state veterinary institutions. The dimensions of the container or cage in which the animal will travel should allow it to rise to its full height, to turn freely around itself. The bottom should be waterproof and covered with absorbent material that should not wake up.

Pets weighing more than eight kilograms can be transported in the luggage compartment of the aircraft. You will need to pay for his flight in the same amount as excess baggage.

Animal weighing more than thirty-two kilograms cannot be transported on a Nordstar charter flight.

Freight transport

It is also possible to efficiently transport goods with the carrier in question, as reported by the reviews. Nordstar (airline) provides such an opportunity for flights to thirty destinations. The following services are provided:

• Sale air cargo.
• Transportation of animals.
• Express mail transportation.
• Transportation of dangerous goods.
• Transportation of perishable products.
• Delivery to your door.
• Cargo insurance.
• Storage services.
• Packaging.
• Customs services.

Offices of cargo agents are located in the following cities: Yekaterinburg, Abakan, Krasnodar, Anapa, Beijing, Moscow, Krasnoyarsk, Novosibirsk, Norilsk, Ufa, Rostov-on-Don, Khabarovsk, St. Petersburg.

Quality air transportation services are provided by Nordstar (an airline company). The feedback confirms that in most important areas they were satisfied with the service of the carrier in question. It is important to familiarize yourself with the rules for transporting luggage, animals, flying with small children in advance in order to avoid unpleasant surprises in the future.

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