Today the sky becomes more accessible. If you want to visit new countries and continents without overpaying, then you should pay attention to small charter companies. They offer customers sometimes more favorable conditions than major air carriers. Today we wanted to take a closer look at the services of the Metrojet airline. Reviews on the network can be found very different, from laudatory praises to outright curses. Let's figure out together what caused them to appear and which ones can be trusted more.
Company History
I would like to say a few words about when the Metrojet company was formed. Reviews quite often contain information that the aircraft fleet of this air carrier is very old. Let's see what reliable sources say. In fact, the history of this company goes back to the distant nineties. Then the air carrier entered the market under the name Kogalymavia. Starting to make charter flights to different cities of Russia, the company quickly gained popularity. AtAt the same time, the air carrier strengthens its own fleet every year, and also closely cooperates with large holdings that provide it with financing.
Merge with TUI tour operator
By the way, let's add a few words about when the company began to be called "Metrojet". Feedback from employees suggests that in 2012 the carrier had already grown from its own fleet, which consisted of two TU-154 aircraft and two Airbuses A320. Since 2012, almost all flights of the airline have been operated by the tour operator company TUI. This is a fairly well-known name, and it is hard to believe that she would entrust her clients to an unscrupulous air carrier. From this moment, the heyday of the Metrojet company begins. Reviews of many regular customers confirm that since that time the company has been increasing its potential. New flights are opening all the time, while the cost of flights remains relatively affordable.
Fleet
Today, the name of the company has become even more famous. This is due to the fact that it became part of the international travel holding TH & C, which became a new step in the formation of the airline. And first of all, this speaks of the quality of services provided by Metrojet. An airline whose reviews of the services provided leave much to be desired would never have achieved such heights. Therefore, all the negative that is posted on the network can most likely be considered activity.competitors. For 2016, there are 4 liners in the aircraft fleet. At the same time, the oldest of them is 18 years old, and the newest is 14. Despite their age, these liners are in excellent technical condition and can last quite a long time. With normal maintenance, an aircraft can fly for 50 years, so this is not at all the time to write them off to a landfill. For information, those liners that flew under the Kogalymavia brand in the 90s have already been decommissioned, and more modern aircraft have taken their place. It is for this reason that Metrojet (airline) meets new customers almost daily. Reviews indicate that most people who have used the company's services at least once remain its regular customers.
Future plans
Really assessing the company's position in the market, we see that it has every chance to take a leading position. Of course, this is greatly facilitated by the professional team of Metrojet employees. The airline, reviews of which differ from each other, but all as one emphasize its strong, leadership position, cannot deceive. The carrier is working hard to improve competitiveness in the Russian Federation and the countries of the former CIS, which determines the high rating, as well as the choice of this air carrier by passengers among many others.
First of all, it should be noted that the company is doing a lot to ensure flight safety. In this regard, it is very important to have qualified personnel, and the company does this well by constantly sendingemployees for training. The second area in which the company implements its plans is the comfort of passengers. Once again, Metrojet succeeds. Reviews indicate that cleanliness reigns in the salons, they are bright and quite spacious. Almost everyone recognizes food on board as modest, but given the low cost of the ticket, this can be put up with. Moreover, you can take something for a snack with you on a flight and calmly wait for a normal lunch or dinner upon arrival.
The company works for each of its clients
First of all, it is the observance of all laws and norms prescribed in international law. Of course, it happens that the client was not satisfied with the Metrojet company in some way. Reviews in this case abound with emotions, "the flight was delayed for several hours, arbitrariness, disgusting company." But no one thinks that in this way you could have saved your life without sending an airplane into flight, in the work of which something seemed suspicious. We are not campaigning to stop writing reviews, of course not. On the contrary, this is a great opportunity to evaluate the work of a particular company, as well as the services it provides.
Airline staff
First of all, of course, this is the crew with which you go on a flight every time. Surely these people have their own opinion about the Metrojet company. Reviews of former employees confirm that all conditions are created here to make passengers feel comfortable. Management not only carefully selects all personnel, but also constantly monitorsprofessional suitability of each of them. The he alth of employees is especially carefully monitored here, as well as their regular training using the most advanced methods. For this, Metrojet is awarded a very high rating. Feedback from former employees suggests that the experience in its ranks was very valuable to them, and they would be happy to continue cooperation. In some cases, the reason for dismissal was family circumstances. Judging by the reviews, there is not a single employee who would be dissatisfied with their work. In their own words, the management always meets them halfway, the work schedule is very loyal, and wages are always paid on time.
Metrojet today and always
We have already examined the Metrojet aircraft in detail. Reviews about them, of course, are different, it is impossible to please all people. However, after reviewing a large number of descriptions of flights with this airline, we came to the conclusion that most of them are greatly exaggerated. All the colorful descriptions of dirty cabins, aircraft rattling and trying to fall apart on the fly, as well as boorish stewards, do not at all fit with the photo and video reports of their flight that others provide. Of course, each crew change is a little different, but not so drastically. Especially if we take into account the uniform standards of education and training of employees, which are adopted by Metrojet. Employees' feedback fully confirms that any fact of a client's complaint is thoroughly investigated, while the most severe will be applied to the guiltydisciplinary actions, which is why all employees try to make your flight as pleasant as possible. This rule applies to everyone, from the technical service that prepares the aircraft for flight, to the pilot.
What information is most often found in reviews
It should be noted that there is a noticeable trend towards a decrease in negative and an increase in the number of positive reviews. This is encouraging, as the company strives to make the company's flights inexpensive, as well as safe and comfortable. At the same time, the management cares about each client and considers each feedback. Today we made a small cross-section of what people generally think about Kolavia (Metrojet). Reviews of regular customers surprised with their warmth. That is, many people constantly use the services of this company and are not going to change anything. At the same time, the advantages include a large selection of flights and a convenient schedule, low ticket prices and pleasant service on board.
But there is no perfect product, and there will always be someone who is not satisfied with something. First of all, a lot of negativity is due to the fact that flights were delayed or postponed. This is very unpleasant, but we must take into account the weather conditions, as well as technical problems that may arise at the last moment. The company has a small fleet, so it is not always possible to provide a spare aircraft. At the moment, the company's management just wondered to increase its own fleet, so soon such problems will become a thing of the past. However, even those whowrite negative reviews, can't help but praise the skill of the pilots. Real professionals work here, who fly the plane smoothly, so that the passengers are most comfortable. At the same time, if you have your own impression of flying with this airline, then be sure to share it on the official website or a specialized forum, this is important for the company's management, as well as for future passengers.
