Wind Rose Airlines: Passenger Reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

WINDROSE is a success story for a charter airline that has achieved great success in a relatively short period of time. Rosa Vetrov Airlines was founded in October 2003. Today it operates flights from almost all regions of Ukraine.

General data

The company employs pilots with more than 10,000 hours of experience. The crew has been certified by the aviation authorities, it is being trained in modern centers, the aircraft meet today's requirements. WINDROSE was one of the first to start operating modern aircraft, and recently replenished the fleet with new models of air transport - two Airbus-321 units. The goal of the airline is to ensure the safety of passengers and their comfort. To do this, a convenient schedule is created, a flexible system of tariffs and menu options are being improved. In addition, the Rosa Vetrov airline sponsors cultural and sporting events, decorates aircraft in folklore motifs. The company's hand luggage restrictions are quite acceptable: one item weighing no more than eight kilograms.

WINDROSE development history

The first regular and charter flights departed from Lvov and Kyiv. In the future, routes throughout Ukraine, to Georgia, Russia and other countries were "built" from these points. The first charter flights went to Croatia, Turkey, Montenegro, Spain and Egypt. WINDROSE Airlines positions itself as "innovator".

• Actively sells tickets online. You can buy them not only on the official website, but also on the resources of intermediaries.
• Cares about the comfort of customers by launching new services.
• One of the first airlines to offer various types of menus for charter flights is the Windrose airline. WINDROSE offers diabetic, kids, low calorie and lactose free meals.

Airline innovations

Recently, WINDROSE Airlines began operating flights from Kyiv to Bangkok three times a week on the new Airbus-321 aircraft. The cabin of the aircraft was equipped with new seats. After this upgrade, a new premium class of service has appeared with increased comfort, the ability to increase the seat pitch, a wide range of drinks and a specially designed menu. Just before the start of the summer season, the Ministry of Infrastructure of Ukraine approved a flight from Lviv to Dalaman, which will be operated by Windrose. The airline made the schedule for this route until October 2014.

Passenger reviews are the best feature

Despite the constant development, not all innovations are liked by passengers. For example, all the same menu, which the company so actively advertises, is limited to small portions for charter flights. Depending on the time of the flight, for lunch you can get mashed potatoes with small pieces of meat, a sandwich and a small dessert with a drink of your choice. In the economy class - a side dish of rice with vegetables, a piece of fried fillet, fresh vegetables. This is confirmed by the feedback from passengers. The airline "Roza Vetrov" is very careful about the comfort of its customers. The check-in procedure for the flight is quite fast, but the queues for purchasing tickets are long, but even a few hours before the flight, you can get seats in the front rows. For passengers who use the services of the airline for the first time, experienced staff will tell you where to go for check-in, and flight attendants will point to the seats.

Special conditions

Especially for passengers with small children, the Rosa Vetrov airline offers the opportunity to check in the stroller at the gangway of the aircraft when boarding. Customer reviews indicate that it will be possible to get it back only with general luggage. At the same time, it is not a fact that the object will not be damaged during the flight. If possible, it is better to check in the stroller along with the main luggage.

Vetrov Rose Airlines - FAQ

As for booking tickets, the seats on charter flights are taken apart very quickly. If possible, it is better to book a ticket in advance via the Internet. If the check-in is delayed by 15 minutes, you should not worry about the postponement of the arrival time. Very often, the flight time is reduced, and the plane may arrive even earlier than the scheduled time. During a long flight (more than four hours), flight attendants serve lunch already an hour after departure. Meals are included in the ticket price. In the second round, drinks are most often offered. If you wish, you can take dry biscuits and sweets on board.

The airliner is always very clean and comfortable: a spacious cabin, comfortable seats with a large distance between the seats, excellent finishes and gadgets that allow you to shop online during the flight. In the economy class salons there are chairs without soft backs and armrests, a modest panel with air conditioning, but there may be no TVs or screens. In such cases, you can pass the time of the flight by reading magazines and advertising brochures. There are a lot of them on board.

These flight conditions are offered by the airline "Roza Vetrov". The reviews of many users come down to one thing: during long flights it is better to use the services of other companies. In terms of price-quality ratio, Windrose is more suitable for short flights, especially when it comes to the Airbas 330. Many passengers complain that the plane has a very small cabin: a narrow aisle and two rows of three seats. In some older Airbuses, the seats are not fixed. If you lean on it, you canfall on the seated passenger. There are old chewing gums on the armrests and seat belts. Long flights take place with additional landing and refueling. Sometimes force majeure happens: lack of seats, uncleaned interior, and so on.

Thus, we can conclude that user reviews of the airline are mixed, especially when it comes to charter flights. You can get into an old plane with a not very comfortable cabin. As for the process of takeoff, landing and the flight itself, there are no complaints here. Almost all customers of the airline "Vetrov Rose" speak positively about the professional team of pilots.