Middle East low-cost airline? It sounds a little strange in the country where Dubai is located, full of luxury and scope. FlyDubai is the number one low-cost airline in the Middle East and is currently expanding its reach into Central Europe. But it should be remembered that Fly Dubai is not much better evaluated by passengers than Ryanair, EasyJet or Air Asia. Those who are looking for cheap tickets and popular destinations will like the airline, but if they also expect proper customer service, then they have nothing to do here…
Mass service costs
Disinterested employees, rude check-in staff and overworked crew are just some of the problems that air travelers can expect when flying with Fly Dubai. Passenger reviews say that if you woke up excited and happy in anticipation of a new adventure, then the guyat the front desk will lower you to the ground. No one will ever answer your emails, and trying to claim compensation will be a waste of time, etc. It is almost impossible to meet a sincerely smiling and happy FlyDubai employee.
Fly Dubai reviews description
Starting with a brand new fleet, a wide variety of in-flight entertainment and interesting destinations at an affordable price. True, the crew was already overloaded with work (this was the only negative). But the Fly Dubai flight was rated positively by passengers: air travelers enjoyed the flight. This is what made them use the services of the company again and again. For complete happiness, a fully automated check-in desk (that is, without people at all) and robots instead of an aircraft crew were not enough.
The company remained unknown in Europe or Australia for quite a long time, until it entered the air transportation market of the countries of this region in December 2014 with new European destinations to Prague, Sofia, Bratislava and others.
Fly Dubai Economy class: reviews, photos
Does the rate include food? Not! But it is possible to pre-order meals at the time of booking an air ticket, which gives a greater choice of different dishes, or purchase a limited selection of hot dishes and snacks directly on board the aircraft. The average cost is about 40 AED, which is equivalent to 10 US dollars. In addition, you can takeboard your own food.
Can I watch as many movies as I want? Not! At least, if passengers are not ready to fork out for it. Once paid, you will have access to over 350 movies and TV shows, which will definitely help you pass the flight time. The required fee is AED 30. The service can be ordered during online booking.
If passengers get bored during the flight, they can purchase an entertainment package on board. It will cost a little more than pre-ordering. If all it takes is music, then there is good news. Most of the onboard music collection is free and you can create your own playlist. In addition, a flight map is available for air travelers.
What is FlyDubai's baggage allowance?
Many airline flights allow you to carry up to 7 kg of hand luggage and 20 kg for check-in baggage. This is a pretty decent deal, as many low-cost carriers don't include baggage at all in their fares.
If this service is not included in the ticket price, then if there is free space, you should be ready to pay a certain amount for it at the following rates: 50 dirhams for 20 kg, 100 for 30 kg and 200 for 40 kg. At the same time, a piece of baggage cannot be heavier than 32 kg or exceed the dimensions of 75 x 55 x 35 cm.
Where does FlyDubai depart from?
Fly Dubai terminal location Passenger reviews are extremelyuncomfortable. This can be explained with an example that fans of The Lord of the Rings will love.
Let's say Terminals 1 and 3 are Middle-earth, a beautiful place where fairies and hobbits live and the sun shines 24 hours a day, 7 days a week. And Terminal 2 is akin to Mordor, a place where evil and grumpy creatures live, a place for the exiled and unwanted, the home of the never-smiling Flydubai staff who seem to turn into zombies at sunset…
Here you should strain all your attention. Fly Dubai planes depart only from Terminal No. 2, which is located at the opposite end of the airport from Terminals No. 1 and No. 3. If a passenger accidentally ends up in Terminals No. 1 or No. 3, you will have to take a bus to Mordor, i.e. to Terminal 2, which will take some time… You should be prepared for this!
What are the best places on Fly Dubai?
Like most low-cost airlines, legroom is a rarity. Travelers are strongly advised to opt for seats in the emergency exit rows, which provide a bit more living space. These are usually rows 15 and 16 on most Boeing 737s and 800s operated by FlyDubai.
What is the service on board?
"If you have a problem, we won't help you solve it" is probably Fly Dubai's policy. Customer feedback allows this conclusion to be drawn based on attitudes towards air travelers that start with customer service and continue tocheck-in desk and reaches its climax on board the aircraft. The service is simply non-existent, and the airline apparently intends to maintain this state in the future. After FlyDubai has received the money from the passenger, there is no further interest in him.
If an air traveler wants to save AED 35 on taxis that are automatically held by the airport on their territory, you should just walk a little to the exit and try to stop the car there. It only takes three minutes to walk, and the counter will start at 6 dirhams, which is even less than a dollar.
Fly Dubai Business Class
FlyDubai has entered business class territory, an interesting move for a budget airline. But since the word “budget” is present here, it is assumed that there is nothing special or something that has not been experienced before. The most frilly thing that Fly Dubai has allowed itself, according to passenger reviews, is a free half-liter bottle of Evian mineral water.
You can say that this is an example of the premium economy class promoted by the Emirates. Nice places, good food, average service. The business class bar in Fly Dubai Terminal 2 is not criticized by passengers, but there is nothing out of the ordinary in it either. No frills.
However, user feedback speaks volumes about what you can really expect when flying with FlyDubai in business class…
On which routes is business class available?
This servicecovers the following areas.
- Gulf cities: Abha, Bahrain, Dammam, Doha, Gassim, Hail, Al Hofuf, Jeddah, Kuwait, Muscat, Medina, Riyadh, Salalah, Taif, Tabuk and Yanbu.
- To Middle Eastern cities: Aden, Alexandria, Amman, Baghdad, Basra, Beirut, Erbil, Istanbul, Mashhad, Najaf, Sulaymaniyah and Tehran.
- To the cities of Central Asia and Europe: Almaty, Ashgabat, Baku, Belgrade, Bishkek, Bratislava, Bucharest, Chisinau, Dushanbe, Kazan, Kyiv, Krasnodar, Mineralnye Vody, Moscow, Odessa, Prague, Rostov-on-Don, Samara, Sarajevo, Shymkent, Skopje, Sofia, Tbilisi, Ufa, Volgograd, Yekaterinburg, Yerevan and Zagreb.
- To India and Africa: Addis Ababa, Colombo, Dar es Salaam, Delhi, Djibouti, Entebbe, Hyderabad, Juba, Kabul, Kandahar, Karachi, Khartoum, Kochi, Male, Mumbai, Port Sudan and Trivandrum.
What does an air traveler get on board?
- Dedicated crew members (don't take it too seriously).
- Choice of dishes from the business class menu.
- Some snacks.
- More than 200 films.
- A universal electrical outlet that fits any type of plug.
- Blanket and pillow.
- Headphones.
What else does FlyDubai Business Class include?
- Paid baggage check-in.
- Airport business class bar access.
- Priority check-in and boarding.
- Quick pass through security.
- Priority baggage claim.
- Non-alcoholic and alcoholicdrinks.
Where does Fly Dubai fly?
Flying on Arab men's obsession with Eastern European women, FlyDubai has built a vast network in Russia and the former Soviet Union. But there are several interesting destinations that Fly Dubai reviews recommend: Moscow, Kazan, Kathmandu, Prague, Kabul and Ashgabat.
What aircraft are used?
FlyDubai's fleet of 44 Boeing 737s and 800s is the most widely used narrow body jet in the world with a good safety record. The average age of the fleet is 4 years, and it is considered one of the newest in the world.
