Emirates Airline: features, services and reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2024-01-17 11:40

Today, Emirates is one of the largest international air carriers with a large fleet of wide-body aircraft. Emirates is the state-owned airline of the United Arab Emirates, namely the emirate of Dubai. Dubai is home to the company's base airport and headquarters, led by Chairman Sheikh Ahmed bin Saeed Al Maktoum and President Tim Clark.

Company

Emirates has the "youngest" long haul fleet (average age of aircraft is 6.2 years) and flies passengers to all continents to over 160 destinations. Despite this, the airline replenishes its fleet and expands the geography of flights more and more.

In addition to air transportation, Emirates is engaged in sponsorship and charity. Sponsorship projects of the company have such directions as:

Football. The company pays special attention to this sport. Emirates has acquired sponsorship rights and cooperates with management companies and many European football clubs such as Real Madrid, Paris Saint-Germain and others. One of the stadiums sponsored by Emirates is named after the same name.
Australian football. The airline is the premier partner of Collingwood Club Malbourne and is investing heavily in the development of the team.
Rugby. Emirates has been sponsoring the Rugby World Cup for many years in various countries - France, New Zealand, England, Japan. The airline also supports various tournaments and teams.
Tennis. Emirates also supports many tennis tournaments such as Roland Garros, Dubai Tennis Championship, Rogers Cup and others. The airline acts as one of the main sponsors and the official carrier.
Equestrian sport. The company participates in various festivals and races as a sponsor, including Melbourne Cup Carnival, Dubai World Cup Carnival and Singapore Derby. Emirates is proud to partner with the world famous Godolphin stable. Godolphin is headquartered in Dubai, and during the cold season, horses live and train in state-of-the-art stables in the UAE.
Golf. Emirates Airlines pays a lot of attention to this sport. The company is the official sponsor and carrier of 22 international golf tournaments in Dubai, Africa (South Africa), Australia, Asia (Malaysia,Hong Kong) and Europe (Italy, Czech Republic, France, Germany).
Cricket. As in other sports, Emirates also acts as an air carrier and sponsor of various tournaments and competitions in cricket, and in addition, the cricket ground in Durham, where the Emirates-sponsored Durham Dynamos team trains, is named after it.

It is also worth noting that the Emirates airline invests heavily in the development of culture and art. The main direction in this area is sponsorship and cooperation in organizing international festivals that attract top-level masters to Dubai. Thus, the airline sponsors a shopping, literary and film festival. Investments in the arts are not limited to the development of the cultural and economic potential of the United Arab Emirates: the company also sponsors the symphony orchestras of Melbourne and Sydney, which are considered among the best in the world.

Company History

Because Emirates is the state property of the United Arab Emirates, it originates from the establishment of the Dubai International Airport in 1959, when dnata was established. The staff consisted of only five people and was engaged in ground handling of flights at the created airport. Over the next 30 years, the company grows and develops, and in 1985 Emirates appears. The airline's first aircraft were leased from Pakistan Airways and made their first flight on behalf of Emirates on October 25, 1985. In subsequent years, the airline activelydevelops, in many ways being a "pioneer":

Installing video systems in every class of seat on every aircraft.
Purchasing a complete Airbus flight simulator for pilot training.
Possibility of telecommunications on aircraft.
Able to receive in-flight faxes.
Introduction of onboard telephone services.

In the 1990s, the company became a sponsor of horse racing, opened its own training center for pilots, entered the hotel market and significantly expanded its fleet and flight destinations. In the 2000s, Emirates expanded its business through catering services, sponsorship through investments in football clubs and other sports, and charity.

Throughout the company's history and to this day, Emirates has amazed the world with record profits, gigantic aircraft purchase contracts and continuous growth and success that no world events can negatively affect.

Back in 1985, the airline began with a lease of two aircraft, and 30 years later, the fleet of Emirates is 261 aircraft, and this is not the limit - in January 2018, the company entered into a contract to purchase 20 more units. Emirates is the largest owner of Boeing 777 and Airbus 380.

Emirates Airline Fleet

Aircraft model	Quantity
Airbus A319	1
Airbus A380 - 800	102
Boeing 777-200LR	23
Boeing 777 – 300	12
Boeing 777-300ER	140

It should be noted that when ordering and operating Emirates aircraft, it pays great attention to the environment and applies all available modern methods and means to reduce environmental pollution by the company's aircraft. Reducing fuel consumption, noise and harmful emissions into the environment, the quality of maintenance, washing engines, aircraft management techniques - the Arab company is doing everything possible to protect the environment. The Emirates fleet looks pretty impressive.

The interior of the aircraft deserves special attention. The company really creates the best conditions for its customers. Emirates cabins feature all the latest technologies designed for the comfort of airliners: lounges, spas, private cabins, state-of-the-art communications, entertainment systems, delicious and fresh food and drinks.

Economy Class Emirates

Even having bought an Emirates airline ticket in economy class, each passenger can be sure of absolute comfort - Emirates has included all possible amenities in flight. Aircraft cabins are equipped with soft, comfortable seats, each passenger is offered a soft blanket and an amenity kit, includingtoothbrush, toothpaste, ear plugs, socks and a sleep mask. All products are packed in a cosmetic bag with an unusual design.

Each chair has built-in power sources for recharging mobile devices, laptops, tablets and other gadgets needed by a modern person. The cabin has wi-fi and a mobile network, and each passenger has the opportunity to stay in touch throughout the flight. The entertainment system takes into account all tastes and interests - on board the aircraft you can listen to music and watch a movie. Particular attention is paid to small passengers - for children there are cartoons and Disney films, as well as special sets with toys, educational books and crafts.

Emirates in-flight dining also takes into account all the preferences of passengers - you just need to specify this in advance, and on board you will receive a set that matches your preferences, diet or other nutritional features. Drinks include juices, wine, beer, hot and cold drinks. There is also a special children's menu for little passengers.

First class

First class passengers have much more services and a higher level of comfort. First Class on Emirates ships are beautifully designed private cabins where you can sit comfortably throughout your flight. Such a cabin has everything you need to work - the Internet, mobile communications, a comfortable chair, a table and, of course, a quiet and peaceful environment. The chair also unfolds into a full bed, in the cabin you can mute or turn offlight.

For a comfortable sleep, first-class passengers are provided with specially designed pajamas for Emirates. The peculiarity of such pajamas lies in its ability to gently care for the skin and stimulate blood circulation. Together with pajamas, the passenger is given a blanket, slippers, a sleep mask and a soft bag in which after the flight you can pick up pajamas, slippers and a mask. The pajama washes well and can be reused.

In addition to a comfortable stay in the air, Emirates also made sure that its passengers, upon arriving at their destination, looked fresh and rested. To do this, in each cabin there is a SPA shower, in which passengers are waiting for special beauty care kits, including various creams and even eau de toilette. The kits are different for men and women and are provided free of charge.

Throughout the flight, passengers are offered an extensive menu to suit all preferences, as well as the services of a sommelier who will help you choose drinks for any chosen dish. Separately, the planes have created recreation areas with beautiful interiors and menus.

Additionally, first-class passengers can use the "personal driver" service - the airline's car will deliver its client directly to the airport or vice versa, from the airport to a hotel or other destination. Emirates also offers a more comfortable check-in for its flights, a stay in special lounges and a simplified procedure for passing through airport control. From the Emirates Dedicated Lounge, you can take the shortest route directlyget on airline planes.

Business Class

Emirates Business Class is a little different from First Class. A slightly different design of the cabin, made in a more business style and the absence of a SPA. The cabin also has the opportunity to sleep and watch movies, the ticket price includes meals with an extensive menu and an amenity kit. The business class also has a zone for communication and relaxation, there is an entertainment program with films, series, cartoons and music.

Air travel destinations

Emirates flights cover the whole world. The airline's aircraft made its first flight on October 25, 1985 from Dubai to Karachi (Pakistan). At first, the geography of the airline's flights was small - India, Pakistan, Thailand, Syria, Singapore. But, as noted above, Emirates is continuously and successfully developing, and every year the number of destinations is only growing. Today, the airline identifies 5 main destinations: Asia-Pacific, Africa, Middle East, Europe and North and South America. In each region, the airline has 50, 22, 16, 38 and 15 destinations respectively.

Emirates Airlines has its own website in Russian, where you can find all the relevant information.

Luggage

Passengers can carry baggage from 20 to 50 kg with Emirates, depending on the fare. Economy class fares are divided into Special (up to 20 kg baggage allowance), Saver (up to 30 kg baggage allowance), Flex (up to 30 kg baggage allowance) and FlexPlus (up to35 kg baggage). Business class passengers can take 40 kg of luggage with them, and those who bought a first class ticket can take up to 50 kg on board. At the same time, the following rules apply for all categories of passengers:

Each piece of baggage must not exceed 32 kg.
The sum of the dimensions of a piece of baggage carried must not exceed 300 cm.

With regard to hand luggage, the following rules apply on Emirates aircraft:

An economy class passenger can carry 1 piece of hand luggage weighing less than 7 kg and measuring less than 553820 cm.
Business class and first class passengers can take a briefcase and a bag into the cabin. Briefcase requirements: weight no more than 7 kg, dimensions within 453520 cm. The bag must also weigh no more than 7 kg and not exceed 553820 cm in size.

Sports equipment and musical instruments are subject to all of the above rules. It is strictly forbidden to carry on board personal motorized vehicles and dangerous items that could harm the owner or other passengers, or the liner itself. The airline does not make exceptions to these rules.

About Emirates rules

Some features for baggage transportation are available for departures from Brazil, India and Africa. Also, please note that the rules set by the Emirates airline do not always coincide with the rules of other airlines, which may cause undesirable situations on flights with transfers.

A detailed list of allowed and prohibited items can belook at the Emirates website in Russian. The site also has a section with answers to the most asked questions and Emirates airline phone numbers.

On the Emirates website, check-in for a flight can be done online. Check-in opens 48 hours before departure and closes 90 minutes before.

Passenger reviews of Emirates airline

As already noted, Emirates has a vast geography of flights, so our compatriots also often use its services.

Most of the reviews about the Emirates airline are positive, the average rating on popular sites is about 4.5 points on a 5-point scale. Russians note good organization and service, delicious food and comfort level. Negative reviews are most often associated with force majeure, connecting flights, etc. But even among the negative reviews, there is not a single incident that threatens the life and he alth of passengers.

Also, some users compare Emirates with competitors in their reviews, and, as a rule, the comparison is in favor of Emirates. Most often in comparisons, the question is: which airline is better than Qatar or Emirates, and according to users, Qatar Airways loses a little. Why are these two companies being compared? Most Russians get on Emirates flights when flying to Asia: Thailand, Sri Lanka, India, Dubai, where there is the highest level of competition between these two companies.

If you stilldid not fly, then it's time to buy Emirates tickets to one of the above destinations. And go! The main feature of the flight with Emirates is that your journey will begin immediately from boarding the airliner!

Conclusion

Emirati Airlines is rightfully considered one of the best in the world. If you ever managed to use her services, then you are definitely one of the lucky ones.

Don't forget that Gold Members can access lounges at any airport in the Emirates Airline network along with their guests. In addition, passengers receive a guaranteed seat on all Emirates flights, priority baggage delivery; a 50% Skywards Miles bonus on all types of flights, as well as the ability to earn miles and register awards with airline partners. At Dubai's main airport, Gold Passenger Status allows you to redeem your miles for upgrades and use the electronic gates. And this is just a modest list of services that are available to both ordinary passengers of the company and owners of priority status.

By the way, the phone number of the Emirates airline in Moscow is posted on its official website.