Comfort during air travel depends entirely on how responsibly the respective airline carries out its work. Nordavia, a company positioning itself as a regional airline, has earned itself an excellent reputation among passengers. What is this airline? What makes her different from others? These issues will be discussed in more detail later in this article.
Main region of presence
The airline in question is a regional airline. Thus, Nordavia operates flights to more than thirty airports located both on the territory of the Russian Federation and in a number of other countries. This carrier company has confidently established itself as a leader in the considered niche of the passenger transportation market in the North-West of the Russian Federation. It is Nordavia that is the successor to the traditions adopted in aviation (passenger) of the Russian North. The first flight of this company was carried out more than eighty years ago from Arkhangelsk to the city, today called Syktyvkar. An airline with suchrich in history, no doubt deserves the trust of passengers.
Home airports
Nordavia Airlines has a number of base airports located in the following cities: Moscow, St. Petersburg, Murmansk, Arkhangelsk, Syktyvkar, Naryan-Mar. There is also a well-developed network of branches, representative offices and offices where tickets can be purchased. They are located in such settlements as Moscow, St. Petersburg, Voronezh, Sochi, Arkhangelsk, Murmansk, Orenburg, Naryan-Mar, Anapa, Makhachkala, Ivanovo, Orsk, Syktyvkar.
Company achievements
Today, the airline in question has nine Boeing 737-500 aircraft, which have economy class cabins, which allows you to combine the comfort of movement with affordable ticket prices.
Left about the airline "Nordavia" reviews and experts in this field. So, for example, in the territory of the Russian Federation, the competition of airlines "Wings of Russia" gained great respect. Nordavia won in 2001 and 2004 and was nominated for victory in 2002, 2005, 2006 and 2014.
Seven years ago, the airline in question was honored to receive an international certificate of quality and safety of the services provided. Since then, three times (including in 2015) Nordavia has successfully coped with a re-verification by an international organization that issues such certificates (the so-calledrecertification audit), which repeatedly confirmed its ability to provide quality services and safely transport passengers.
In 2012, the regional airline "Nordavia" received the title of the most punctual air carrier in the Russian Federation.
Route network
Russian cities to which the company in question flies: Moscow, St. Petersburg, Sochi, Simferopol, Arkhangelsk, Syktyvkar, Naryan-Mar, Anapa, Murmansk. Support for air traffic to some local destinations is also part of the carrier's activities. These local lines represent the following directions: Arkhangelsk - Solovki, Amderma, Usinsk, Naryan-Mar.
Among other things, the company operates many overseas flights. For example, one of Nordavia's popular destinations is Moscow-Barcelona. Reviews confirm the variety of destinations offered by the airline. Such flights are incredibly comfortable.
Check-in for a flight
It is important to remember that it is necessary to arrive on time for the registration of the departure of Nordavia aircraft. Reviews regarding service at this stage are different. In most cases, the passenger himself is responsible for being late for check-in. Of course, the airline staff, if possible, will be happy to meet you halfway.
There is another interesting service from Nordavia. Passenger reviews report incrediblethe convenience of this service. We are talking about online check-in for a flight. You can use this service by visiting the official website of the airline. In the "Online services" tab, select the "Check-in for a flight" item. The form placed there allows you to find a passenger by entering certain data (for example, surname and initials, order or ticket number, departure date and flight number), check in for a flight, and also receive a boarding pass for a Nordavia flight. Passenger reviews allow you to verify the effectiveness of this service.
How to buy a ticket
For most passengers, it would be most comfortable to pay for the airline's services using plastic cards, that is, non-cash payments. If the purchased ticket is returned after some time, the funds will be returned to the current account from which they were withdrawn during the initial payment.
Such payment for the order can also be made using the "Yandex. Money" system wallet. Or it can be done at the Nordavia representative office. There, funds can be transferred in any way convenient for the client, exchange or return a ticket, order meals during the flight, and receive any documentation confirming the existence of a ticket.
It is also possible to exchange air tickets at the representative offices of Nordavia - Regional Airlines. Reviews confirm that the ticket exchange scheme is well established. This can be done if there areany of the conditions of transportation have been changed or a mistake has been made in the name of the customer. The ticket can be exchanged either by the passenger himself or by his representative or sponsor. If this procedure is performed by the client voluntarily, he has the opportunity to change only the date and time of departure, as well as the class of flight, but cannot change the route.
The passenger is forced to change the ticket if the flight was canceled or delayed, the destination was changed by the Nordavia company, and also due to the inconsistency of the class of service with the declared one, with the illness of the passenger, the flight not following the declared schedule, so that that the passenger was not sent on the flight for reasons entirely within the control of the airline.
It is important to remember that it is not possible to change any flight data over the phone.
How to return a ticket
You can return the purchased ticket at any time during the validity of this travel document. The amount of money that will be returned depends on the tariff that was applied at the time of purchase. You will also be required to pay a return service fee.
If the cancellation of the flight and the return of the ticket are forced, then the amount that will be returned to the client will be calculated according to a different scheme.
The passenger must report the cancellation to the airline at least twenty-four hours before the departure time.
Online Services
The official website of the airline offers a number of other services that you can use online. So, for example, there isthe ability to monitor the flight schedule from home, as well as monitor the online scoreboard, thus obtaining all the necessary information. A flight map is also available on the site.
You can order a paid certificate of the potential cost of flights operated by Nordavia aircraft. Reviews about this service leave the most positive. A special form on the site allows you to create an application and later receive all the desired information from competent specialists.
Promotions
Reviews about the Nordavia company report a lot of promotions and discounts offered by airlines.
Thus, the company positions itself as offering the lowest ticket prices. To participate in the Clean Price Guarantee campaign, you need to purchase a ticket on the Nordavia official website. If the client finds a ticket for the same flight, the same time, the same date of departure, but cheaper by more than one hundred rubles on another intermediary website, then he is recommended to pay for it and send both purchased tickets and all information about them. After checking all the data by specialists, such a passenger will be refunded the money for the ticket purchased on the Nordavia website.
The ticket purchased must not include any other additional services, be purchased at a group or corporate fare, and must not be purchased in a currency that is not Russian rubles.
If booking ticketsis carried out using the official website of the airline, the client receives a five percent discount on seats in economy class. However, it cannot be combined with other discounts offered by Nordavia to its passengers.
It is possible during check-in for a flight to choose a seat with increased comfort for flights operated by Nordavia. Feedback on the "Comfort" service indicates that it is especially popular among passengers. In order to take advantage of this opportunity, you must pay a fixed amount of money and receive a document confirming the fact of payment. The cost of the "Comfort" service is one thousand rubles.
Also, regular customers have the opportunity to purchase a "Ticket" for flights operated by Nordavia. Reviews report significant savings that such a promotion provides to loyal passengers. Such tickets are issued for three or five flights by aircraft of this airline. In any office or representative office of the company, you can purchase this kind of Nordavia tickets. Reviews report that the more flights included in the Pass, the greater the opportunity to save. The flight will take place in economy class. All dates and destinations of the flight, except for the first one, may remain open during the entire validity period of the "Ticket". Each subsequent flight can only be booked after the previous flight has been completed. Such a documentis nominal, therefore, it cannot be transferred to anyone else.
It is also possible to use the services of comfortable high-speed trains. For example, Aeroexpress electric trains run in several directions (from Moscow railway stations to the respective airports).
As evidenced by the airline "Nordavia" passenger reviews, customers of the airlines in question appreciate the opportunity to carry one set of ski equipment on airplanes for free, the mass of which does not exceed twenty-three kilograms (the volume of transported can be absolutely any, because this kind of equipment, such as usually exceeds the allowable standards for three dimensions).
Other Services
Other services are also provided by Nordavia. The reviews are grateful for the airmail of the carrier in question. Correspondence to be sent must be completed no later than two hours before the scheduled departure time of the aircraft. Otherwise, mail will be delivered on the next flight. You can receive correspondence at the accepting airport only an hour after the plane has arrived at its destination. You can pay for the service both in cash and by bank transfer.
Nordavia charter flights are popular. Reviews report the incredible convenience of this service. Such transportation can be carried out for various groups of passengers, such as children's or tourist groups, sports teams and official delegations, as well asas well as shift teams. Flights are made to numerous destinations both domestically and abroad. Many use the Nordavia charter. Reviews confirm the high quality of this service.
To carry out this type of transportation, you must fill out an application containing contact information and data directly about the flight.
The travel experience will be good if the flight process goes as smoothly as possible. This is only possible if the airline employees are professionals in their field and sincerely care about the well-being of their customers. All this applies to the airline in question. It gives many great deals to its customers and allows them to freely choose their destination. For example, one of the popular destinations for Nordavia flights is Barcelona. Reviews of the company's foreign flights testify to the competence of the specialists-employees of the airlines in question.
Choose the right carrier and take care of the comfort of your travels!
