Delta Airlines. Delta Airlines Reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

Delta Airlines is one of the national carriers of the United States and one of the largest companies in the world. It occupies a leading position in terms of the number of aircraft, the volume of passenger traffic and the number of destinations to which flights are operated. Its headquarters is located in the state of Georgia, the city of Atlanta. The IATA code is DL. Delta Airlines Russia - the company's official representative office in Russia is located at 11 Gogolevsky Boulevard. The Russian office serves passengers - here you can not only buy a ticket, but also make some changes to the flight conditions or simply ask the company's employees for help. Delta Airlines - phone in Moscow - +7 (495) 937-90-90.

History

The company was founded in 1924, when it was created it was called Huff Daland Dusters. The main activity was the spraying of pesticides over the fields in order to control pests. The first passenger flights began to operate in 1929, at the same time the company changed its name, which was taken due to the Mississippi River Delta, over which the firstpassenger flights. The airline grew, new aircraft were acquired, the staff expanded, and the number of destinations became more and more. In 1953, Delta Airlines acquired the first company - the American Chicago and Southern AirLines became it. Later, in 1972, another company was acquired - Northeast Airlines. In the 90s, its activities expanded even more, the rights to operate flights to Europe were acquired. In 1991, one of the largest competing companies, Pan American, went bankrupt. Delta Airlines took advantage of the takeover opportunity. As a result of this merger, it received additional flight destinations - across the Atlantic Ocean.

In the 2000s, the entire fleet of the company was updated, the threat of bankruptcy was eliminated with the help of reorganization. Currently, Delta Airlines is one of the largest carriers in America, it flies to many countries of the world, connecting America with all five continents.

Statistics

Delta Airlines operates regular flights to 460 destinations, its planes fly to 95 countries. It is considered one of the main carriers across the Atlantic Ocean. Delta is the only American airline that flies to Africa. More than 75 thousand people work in all structures of the airline - the number of employees was reduced in 2008 due to the crisis. Of all employees, 6 thousand are pilots, each of which is a member of the Air Line Pilots Association (ALPA). The airline has about 180 owndispatchers around the world. Delta Airlines operates 1,500 flights daily to various destinations, and its subsidiaries, Delta Connection, operate 2,500 flights every day. In 2000, together with three other airlines from different countries - Aeromexico, Air france, Korean Air - the SkyTeam international alliance was created. Since 1996, Delta has not had a single case of an emergency with aircraft - this indicates the high professionalism of the employees and guarantees the safety of passengers.

Air fleet

Delta Airlines itself uses only Boeing aircraft of various modifications in its fleet. After merging with other companies and their absorption, other liners appear in the Delta fleet. The company's fleet includes: Boeing 737-800 - 71, Boeing 737-700 - 7, Boeing 757-200 - 129, Boeing 767-300 - 19 units, Boeing 767-300ER - 57, Boeing 767-400Er - 21, Boeing 777 - 8. All aircraft are used depending on the direction - the flight distance and the number of passengers and luggage on board.

During flight

When flying, Delta Airlines takes care of the leisure of its passengers. So, at the very beginning of her work, passengers were offered only newspapers and magazines. Gradually, with the growth of technical capabilities, the company began to offer customers an increasing variety of entertainment. Currently, you can listen to music in the salon - a huge variety of styles and genres will not disappointeven the most demanding music lover, watch a movie, have fun with an interactive game or even learn a foreign language. Delta Airlines provides passengers with options to travel with pets, additional services for people with disabilities and accompanying minors during the flight. Like any airline, Delta Airlines sets its own baggage allowance - an adult business class passenger can carry 32 kg of baggage with him, an economy class passenger - 23 kg. Hand luggage cannot exceed 18 kg and takes up only one piece.

Classes of service. Business elite

Delta Airlines offers its passengers several classes of service - business elite, first class, economy class. The business elite is distinguished by additional comfortable features on a certain type of aircraft. Business seat spacing is 150mm, each reclining 160 degrees, with widths ranging from 470mm to 530mm depending on aircraft type. During the flight, passengers are offered drinks, including alcoholic drinks, meals and a gift set from the carrier - all these services are included in the ticket price. Each seat is equipped with an electrical outlet, a fold-out work desk and a personal entertainment system terminal. On some aircraft, it is possible to offer passengers sleeping cabins for relaxation.

First class

Delta Airlines Offers First Class to Passengersonly on domestic flights. The seats are located at a distance of 940 mm from each other, their width is 470 mm. Customers are provided with food, alcohol, drinks, entertainment. Each chair has its own electrical outlet. This service is provided when flying on Boeing 737-800, 757-200, 767-300, 767-400 aircraft, as well as on MD-88, MD-90 aircraft.

Economy class

The distance between passenger seats in this class is 840 mm, the width is 460 mm. Newer Delta aircraft feature movable headrests that can be adjusted to suit individual passenger needs, and some seat models have a lumbar support system. The cost of an economy class ticket includes drinks and sandwiches, alcohol and hot meals can be ordered for an additional fee. Delta Airlines - reviews from passengers flying in economy class - speak of excellent service, safety, comfort, especially when compared to offers from other carriers.

Passenger incentive program

Delta Airlines was one of the first airlines in the world to introduce an incentive bonus system to encourage passengers. It was launched in 1981 and was named SkyMiles. The program is designed specifically for those who fly frequently, it is a cumulative system of miles - the more often a passenger flies with the airline, the more miles he accumulates. After accumulating a certain number of miles, the passengermay receive bonuses from the company - a higher class flight, a free air ticket or other additional opportunities. SkyMiles is still operating, its rules are constantly being improved and supplemented. For example, since 2011, passenger miles do not expire under any circumstances, even if the purchased ticket was canceled and the flight was not taken. The bonus program works not only on Delta flights, but also on flights with partner companies - Alaska Airlines, China Airlines, Singapore Airlines and others.

Delta Airlines reviews

Passengers who often use the airline's services note the high professionalism of the staff - friendly and smiling flight attendants are always ready to help passengers in any difficult situation, aircraft pilots make smooth takeoffs and landings, the flight is comfortable and safe. Delta Airlines, reviews of its work deserve all kinds of praise from passengers. Customers note the excellent food on board, good coffee and ice cream. Delta Airlines (Moscow) is always ready to help its passengers in all situations related to the flight in any direction.