Austrian Airlines: review, description, services and reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

All travelers strive to find an air carrier that would provide them with a high level of service at affordable prices. If you often fly to Eastern Europe and the Middle East, then Austrian Airlines will be a godsend for you.

Several historical facts

National Austrian air carrier began operations in the middle of the last century. Since day one, the company has been based at Vienna International Airport. Now it is the largest airline operator in the country, which it became due to the merger of three small carriers into one alliance - Austrian Airlines.

For many years, the airline has been flying to one hundred and thirty destinations. We can say that the Austrian air carrier is a link between Europe and the East. At the beginning of our century, the company began to actively expand the geography of flights and work to improve the quality of services. There were flights to post-war Iraq, the Far East and North America. In the end nowthis operator is one of the most demanded in the air transportation market.

Austrian carrier's fleet

"Austrian Airlines" are distinguished by a large number of practically new airliners. The aircraft fleet is constantly updated. Now it consists of seventy aircraft, ten of which are long-haul. Among the names you can find the famous airliners "Boeing", "Airbus", "Fokker" and others.

Flights on flights of the Austrian airline are considered the safest, they received six points out of seven possible. It is not surprising that the services of this air carrier are preferred not only by residents of Austria, but also by numerous foreign tourists.

The level of service on the flights of the largest airline operator in Austria

Many travelers note the consistently high level of service on the flights of the Austrian company. Business class passengers can take advantage of the benefits of an Austrian Airlines ticket already at the airport. They enter a separate waiting room where they can have a free snack, use the Internet and read the latest press.

On board the aircraft, the attendants are always extremely polite and attentive. Even short-term flights do not leave passengers without snacks and drinks; full-fledged hot meals are always provided on long-haul flights. For those who are on a diet or otherwise forcedlimit yourself in some products, ordering food from the menu is provided. It can be done two days before the expected departure. Many flights include a video library and interactive entertainment free of charge.

Austrian Airlines: baggage and carry-on allowances

There are very serious restrictions for carrying hand luggage:

• an economy class passenger can take a bag weighing no more than eight kilograms;
• It is allowed to take bags with a total weight of up to sixteen kilograms in the business class cabin.

Women can also carry a small handbag and baby stroller if they have a child under two years of age with them.

You can check in one bag weighing twenty-three kilograms in the luggage compartment, business class passengers are en titled to two bags of thirty-two kilograms. Overweight is paid at a special rate, but usually this amount fluctuates within three hundred euros.

Pets require a special permit and carry on board. Small pets can fly with their owners, while larger pets can fly in a heated luggage compartment.

Check-in for a flight

For those passengers who often buy e-tickets, Austrian Airlines has come up with a very convenient check-in system. It starts online thirty-six hours before departure. In addition to being able to choose a seat in the cabin, tourists can also immediately print a boarding pass sent toafter registration by email. This helps to avoid long queues at the counter at the airport.

Those who fly directly from Vienna can check in for their flight through special electronic stationary terminals. They are scattered throughout the terminal building in large numbers.

Representative offices of the airline in Russia

In recent years, interest in flights to Europe among Russians has increased significantly. Naturally, the tourists began to look for the most profitable air carrier, it turned out to be Austrian Airlines. Moscow and St. Petersburg became the first cities where the official offices of the company were opened. In each of them you can buy air tickets, discuss the features of the route and express special wishes regarding meals on board.

Also, airline staff will be happy to help you find connecting flights, usually it is quite difficult to do it yourself. Especially if the passenger is new to the tourism industry. Customers are very positive about the quality of services provided by Austrian Airlines. Several key employees are talking in Russian, which greatly facilitates all negotiations in the company's offices. Next, let's take a closer look at what passengers say about the company.

"Austrian Airlines": passenger reviews

Looking through the feedback on the work of the air carrier, it can be noted that almost all customers leave positivecomments about the Austrian company. Many emphasize the high responsibility of employees during connecting flights. Even with minor flight delays at the transit airport, passengers are met by representatives of Austrian Airlines and personally transferred to another aircraft.

Loss of luggage is also solved by the company as soon as possible. In cases where the suitcases are not found, the cost of the loss is compensated in full. This is an important fact that determines the reliability and safety of air travel.

Each experienced traveler has his own personal "white" list of air operators, to which he has a great credit of trust. Undoubtedly, Austrian Airlines is one of those companies, striving to constantly improve and look for new approaches to their beloved customers.