What can make a trip more enjoyable than quality service on board? Friendly staff, ready to listen and help, a well-established system of providing standard and extra services, promotions and discounts, an extended list of available destinations, as well as affordable ticket prices.
Can you describe your ideal airline better? And how many carriers fit that description? We can say with confidence that all of the above applies to Wizz Air. Reviews confirm this fact. To decide whether to cooperate with this airline, you need to study the truthful information about it.
What do experts say about Wizz Air? Reviews from real customers, baggage and check-in rules, other nuances - all these points should be researched in advance. This article will help you deal with them.
History of the airline
Wizz Air is a relatively young airline. The idea of its creation arose thirteen years ago in a circle of experienced professionals in the field of air transportation. Just three months later, the carrier in question was already officially registered and quite ready to fly. First ofthey took place in the middle of 2004 from the Polish city of Katowice. At the moment, flights are operated from twenty-five airports located on the territory of various states. In Ukraine, this is Kyiv, "Zhulyany".
Last year, the low-cost airline in question underwent a complete rebranding. Among other things, she gave her aircraft a bright, modern image, which became even more pleasant for passengers. New promotional rates, discount programs and promotions were also introduced.
This year, the airline in question, Wizz Air Ukraine, was honored to be named the best low-cost carrier according to the well-known trade publication Air Transport World.
Service Level
Ukrainian airlines are making significant efforts to attract customers and ensure their comfort. However, Wizz Air stands out from their background, as it actively implements many innovations at every stage of the service for passengers who use their services.
Traveling with the carrier in question is remembered by customers not only for its incredible comfort, but also for fairly low prices. If you need food on board, you can order it directly during the flight, paying for it additionally.
Route network and airports
Ukrainian airlines, and Wizz Air is no exception, are seeking to expand their route network to allow their customers to travel onlower prices to more destinations.
The carrier in question, despite growing competition, was able to secure the lowest level of ticket prices in both Central and Eastern Europe. The price, among other factors, also depends on the airport of departure. The carrier uses a whole network of minor and small regional airports that are ready to offer more favorable rates. Many destinations continue to be developed, for example, Wizz Air: Hungary. Over time, flights will only become more comfortable.
Flying with young children
If you are traveling with an infant, the Priority Boarding service will be provided by the airline absolutely free of charge.
A parent-passenger will be able to take with him on board the aircraft:
- diapers, one for every hour the baby spends in flight;
- packaged baby food;
- small toys, pacifiers;
- baby wipes;
- foldable stroller or cradle;
- one set of clothes per shift.
You can use a clumsy stroller to the gangway. At this point, one of the airline employees will take this item into storage for the duration of the flight. After disembarking, you can take it back. The stroller must have a special tag, which will be attached at the check-in desk. At the same time, the child car seat can also be taken on board. However, such additional space will have to bepay.
It is important to indicate at the time of booking, along with the passenger's name, that this is a child. After booking such an extra seat, you will not need to pay a child fee.
Services provided by the airline on board the aircraft
Wizz Café service offers passengers a variety of drinks (hot, alcoholic, non-alcoholic), sandwiches, snacks during the flight.
The Wizz Boutique service gives passengers the opportunity to buy cosmetics and perfumes of various popular brands, necessary travel accessories, gifts and souvenirs, products with corporate symbols of the carrier company in question.
You can pay for these types of purchases using different currencies, including zloty, pounds sterling, euros and HUF.
Priority Boarding
As reported on the services of Wizz Air reviews, a nice bonus is the opportunity to use the right of priority landing. What does this mean? You will no longer have to queue before boarding (because you will be called to board in the first place, much earlier than other passengers). You will also have the opportunity to carry one extra piece of hand luggage on board. When you move around the territory of the airport (for example, "Kyiv Zhuliany") by bus, you can take a seat in front of it and be the first to board.
However, this service does not give any privileges during the passage of all inspection points. Such passengers will undergo this procedureon par with others.
To ensure the right of priority boarding, you must leave a request for this service at the time of booking a ticket or make a phone call to a specialized information center of the company.
The service in question costs four euros if booked through the carrier's website or call center and twenty euros if paid at the airport.
Luggage
When using the service of a new airline, questions inevitably arise regarding how much things can be carried with them. The same is true with Wizz Air. Baggage that can be transported free of charge on this carrier's aircraft must meet certain requirements. Its dimensions should not exceed 42 x 32 x 25 centimeters. The weight of a piece of baggage must not exceed thirty-two kilograms. You can spend no more than six such units.
If baggage exceeds the specified limits, it will have to be paid extra.
On board you can take things like:
- mobile phone;
- any printed matter;
- crutches;
- baby items (including a collapsible stroller and cradle), plus a blanket or some outerwear.
Priority boarding en titles the passenger to take one more piece of luggage on board.
You can pay for excess baggage at the time of booking or later on your flight details page!
Pay for excess baggage must be paid no later than threehours before departure. It is more profitable to pay such fees through the Internet. At the airport, their amount will be slightly higher.
Special Help
Wizz Air is an airline that pays special attention to passengers who have certain limitations in relation to their physical capabilities and, accordingly, special needs when flying. It is important to notify employees of the need for assistance or medical care at least forty-eight hours before check-in time. This information may be transmitted over the Internet. But the most reliable method (also recommended by the airline) is a phone call.
Passengers with special needs should come to check-in for a flight no later than two hours before departure.
Sometimes the airline may require a medical certificate from the patient, which confirms the fact that his physical condition will allow him to safely endure the flight without additional medical care. In such a document, the attending physician must clearly express his permission to the patient for a particular flight.
Flight with guide dog
The low-cost airline in question allows passengers who need it to travel with a guide dog. The flight of such accompanying persons is not paid additionally. However, only on condition that such a dog will be present only one on board and will not occupy a separate place in the cabin.
It is important to inform Wizz Air Ukraine about such a need in advance (namely, at the momentbooking). This information must be sent to the specialized department of the airline - the information center of the special assistance service.
No later than two days before the departure time, the passenger must provide the airline with the following documents: a certificate that confirms the status of a guide dog, as well as a set of papers that are required by the rules of the accepting state.
Reviews
Thousands of passengers who have already fallen in love with Wizz Air cooperate with the airline in question. Reviews indicate that the quality of services provided by this carrier is increasing year by year. Passengers appreciate the responsiveness of the staff, the friendliness of the crew, the comfort of their stay on board, as well as many pleasant promotions and discount opportunities.
Wizz Air provides quality services to its passengers. Once you become her client, you will not be able to refuse the luxury of comfortable travel at a low price. Such an opportunity invariably fascinates travelers. No more overpaying or missing out on natural amenities.
Don't let irresponsible carriers ruin your travels. Respect yourself, use the best!
