"VIM Airlines" (VIM-Avia Airlines LLC): rating, reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

Wim Airlines - whose company? This is a Russian carrier. It operates regional and international flights, as well as charter flights. Has a subsidiary "Bashkortostan".

History

Wim Airlines was established in October 2002. The base is located in the capital's Russian airport "Domodedovo". A year after its founding, the company became a professional air carrier for passengers and cargo. Since 2004, it has reached a new level by increasing the number of liners and mastering new routes. As a result, in a short time the company became a leader in charter air transportation and became part of the Russian Sky holding.

Activities

In 2006, Wim Avia significantly expanded its scope of activities. The company began to fulfill orders from the UN. Thanks to strategic measures, a year later the air carrier became the leader in terms of the number of passengers carried. At this time, the intensity of flights is increasing more and more, largely due to competent management and excellent work of the staff.

The number of passengers carried has increased significantly over the past year. This figure already exceeds 2 million people. For further growth of thisindicator, the company plans to introduce new destinations and equip the entire fleet with the latest aircraft. A system of discounts, benefits and various promotions has been introduced for customers.

Fleet

Wim Airlines has an excellent fleet of modern liners. They are equipped with video and sound equipment, as well as the latest developments in the field of air transport security. The sphere of influence of the air carrier on the territory of Russia is increasing more and more. At the same time, there is an increase in the number of flights. In 2014, the fleet had 12 aircraft: eight Boeings and four Airbuses. And an additional five aircraft have been ordered.

The main task of the company is the safety of passengers and their comfortable stay on board the aircraft. To do this, the fleet is constantly replenished with new modern aircraft to replace the old ones. International standards and norms for the operation of aviation are strictly observed.

Classes of Service

At Wim Airlines, passengers can choose between two levels of service:

Economy class. There is less space in these salons than in the business category. The distance between passenger seats is 79 cm. During the flight, hot and cold snacks, tea, coffee and juices are offered (if the flight duration is more than two hours, then it is free). For a fee, you can order alcoholic drinks, pastries or confectionery.
Business class. Salons are much more spacious than in the economy category. The distance between passenger seats is 84 cm.hot and cold meals, tea, coffee, soft drinks and alcohol.

Service

For the maximum convenience of passengers, the company provides the "Seat Selection" service. It is valid until the time of departure, in the period from 2 days to 12 hours. The liners have standard and superior passenger seats in the 1st and 2nd salons. The cost of the chair depends on the comfort of the option - from 200-1500 rubles. To change the seat to a more comfortable one, you need to pay 700 rubles.

Special conditions for registering and purchasing tickets

Tickets for Wim Airlines flights are purchased at the airport ticket office. But you can also buy online. Settlement - cash and bank transfer. For registration, there is also the possibility of online ordering. This provides a number of benefits:

self-selection in the cabin of free space;
if you don't have luggage, you don't have to stand at the check-in desk for hours.

For passengers without luggage, there are separate kiosks for self-check-in. The procedure is simple and saves a lot of time. Some international destinations can be booked in advance using your mobile device.

Transportation of children

When transporting children, there are certain rules that are established by Vim Avia. Flights can be regional or international. The air carrier has the right to check the age of the child according to the specified documents. Children under the age of two can only fly if accompanied by an adult. From 2 to 16 years old - it is possible without an adult, but underthe supervision of the carrier, if it was agreed in advance and the necessary documents were notarized. Children aged 12 and over are allowed to fly unaccompanied.

One child under 5 travels free of charge. For international transportation - with a 90 percent discount on the cost of a full ticket. In this case, a separate place is not provided. If a child flies in a separate seat, then a discount is made in the amount of 50 percent. The second minor and subsequent minors are transported with the same amount of benefits. Seats available.

Children under 2 years old can be transported free of charge, without a separate seat. At the same time, 10 percent is added to the cost of the passenger's ticket. Moreover, the client himself flies for half the price of the full ticket price. The same cost benefit remains if he is carrying a child from 2 to 12 years old. They are provided with separate seats on the plane.

The ticket indicates the date of birth of the child. Documents confirming this fact must be on hand. When changing the route, the ticket is reissued with a discount per child. Even if by this time the age has already changed.

Transportation of pregnant women

In Wim Avia, pregnant women are transported only for up to 30 weeks. And if there is no possibility of premature birth. Information about a pregnant passenger is coordinated with medical institutions. Before buying a ticket, a woman must submit a medical certificate of he alth and the end of her pregnancy.

Medical reportissued no earlier than one week before the date of departure. A certificate from a doctor must contain his permission to fly. Pregnant women can be transported, provided that the carrier company is not liable to the passenger. For this, a warranty obligation is issued before the flight. It is filled in at the counter during check-in.

Transportation of animals and luggage

Transportation of animals is discussed in advance with the airline. Large animals are transported in the luggage compartment. During the flight, animals and birds are in a cage, the dimensions and weight of which are included in the baggage allowance. Guide dogs (accompanying the blind) and certain types of small pets may be carried in the aircraft cabin. Baggage allowance: for economy class - up to 20 kg, for business category - up to 30 kg.

Return tickets

Return of tickets is carried out at the place of purchase, regardless of the form of payment. You must have your passport with you. When returning an electronic ticket, which is issued on the Internet portal of Wim Airlines, a request is sent to the email. mail. The application indicates:

Name;
and date of flight departure;
ticket and reservation number;
phone.

When paying for a ticket through the terminal, the number of the wallet where the money will be returned is indicated. After receiving the application, the airline operator makes a refund and sends a confirmation to the email. mail. When paying for a ticket through Euroset, the passenger must apply there with the received certificate. And hecan get cash immediately. If the payment went through a bank card, the funds will be returned to it.

When returning a ticket, the company takes a service fee, according to the fare rules. The passenger gets acquainted with them initially, upon purchase. Returned tickets are non-refundable.

Wim Airlines Charity

Reviews about the company indicate that it is engaged in charity in different directions and is very sensitive and careful about its customers. Helps veterans, orphans and students. Contributes significant amounts to the financing of sports and culture of the Russian Federation. Provides support to people who find themselves in a difficult situation due to the state of emergency.