Singapore Airlines: official website and airline reviews

2024 Author: Harold Hamphrey | [email protected]. Last modified: 2023-12-17 10:06

Singapore Airlines is the national airline of Singapore. It was established on May 1, 1947 and was originally called Malayan Airways. Today, Singapore Airlines operates flights to ninety airports in forty countries around the world. In the article, we will summarize information about Singapore Airlines, reviews about it, talk about the air carrier's fleet and flight conditions.

Activities

Singapore Airlines' base airport is Changi, which is the main civil airport in the city of Singapore. Most of the company's flights are operated from this air harbor. Singapore Airlines is represented only by wide-body long-haul aircraft, many of which have a three-class cabin layout (economy, business, first). The air carrier mainly carries out transcontinental flights, the location of the base airport in the city of Singapore makes it possible to make non-stop flights from European countries to Australia and the countries of Southeast Asia. However, at the same time, due to the very long distance, it is not possible to operate non-stop flights to some major cities in the United States of America. This, of course, is a shortcoming of Singapore Airlines. The official website of the air carrier (www.singaporeair.com) reports that in the near future it is planned to launch long-haul aircraft in this direction, which are equipped only with a business class cabin - this will increase the fuel supply and significantly reduce the takeoff weight of the vessel. By the way, Singapore Airlines is the first airline company to launch commercial operation of the double-deck Airbus A380 aircraft.

Passenger comfort

Singapore Airlines cares about its customers and does everything to make flights as convenient as possible. Airplanes offer more space for economy class passengers, with first and business class equipped with fully reclining seats. An individual monitor is available in each seat, providing a wide range of entertainment programs. If you are willing to pay more for tickets for the sake of comfort on board, Singapore Airlines will be an excellent choice.

Route network

The air carrier operates flights from its main Changi airport to sixty-five destinations in thirty-five countries around the world. Singapore Airlines has a particularly strong position in Southeast Asia - it connects together with its subsidiary SilkAirmore cities than any other carrier in the region.

One of Singapore Airlines' destinations is Moscow. Regular direct flights are operated from Changi airport to Domodedovo and back. Currently, flights are operated daily, with a similar frequency of direct flights from Moscow (Domodedovo) to Houston. Such a system has been operating since November 2010, before that flights were made five times a week, however, due to the growing passenger traffic, it was decided to launch daily flights. Flights on the route Singapore-Moscow-Houston are carried out on Boeing-777 aircraft. As for the schedule of flights in the direction of Singapore-Moscow, operated by the carrier "Singapore Airlines", the official website of Domodedovo provides information that the aircraft departs from Changi airport every day at 02:40 and arrives at Domodedovo at 08:25 (+1), and departs back from Domodedovo at 14:25 and lands at Changi airport at 05:55 (+1). The cost of a round-trip ticket starts from 46,219 rubles (as of the date of publication).

Singapore Airlines aircraft

The aviation company widely operates wide-body aircraft of three versions: Boeing 777, Airbus A330, Airbus A380. The carrier pursues a policy aimed at owning the newest fleet of aircraft, therefore, it often updates the existing fleet. According to the official website, Singapore Airlines in 2014 has at its disposal the following aircraft:

• AirbusA330-300" - twenty-seven units;
• Boeing 777-300ER - twenty-one units in stock and six on order;
• Airbus A380-800 - nineteen units in stock and five on order;
• "Boeing 777-200" - thirteen units;
• Boeing 777-300 – seven units.

Each aircraft is equipped with the latest technical system to make flights as safe as possible.

Terms for regular customers

Singapore Airlines runs its own loy alty program for frequent flyers. It's called Kris Flyer. To become a member, you need to register and get your client number. In the future, it’s up to flights, or rather, their number. After each flight, miles will be credited to your personal bonus card, a certain number of which will allow you to reach the Silver or even Gold level of the program. Cardholders can not only exchange their premiums for free tickets of Singapore Airlines and its partners, of which there are about thirty, but also use them to upgrade the class of service, pay for overnight stays at the hotel, tourist tours and more.

Suite class

As already noted, Singapore Airlines has chosen passenger comfort as its main business card. In order to please customers, the air carrier has worked hard to create an atmosphere of harmony and convenience on board aircraft. It is the only aviation company in the world whose aircraft are equipped withexclusive class "suite" (higher than the first class). It is available only on the Airbus A380 liners - there are twelve of these cabins in total, and each one resembles a very comfortable cabin. Passengers are given the opportunity to relax on the most comfortable handmade chair for flying from the master from Italy - P altron Frau, equipped with transforming headrests and armrests. Within a radius of almost one meter, nothing interferes with the comfort of the client. There is also a full-size bed with soft pillows and expensive linen, which perfectly contributes to a sound and sweet sleep. In addition, the suite cabin is equipped with a full-size wardrobe and a separate luggage space for personal items.

Business Class

Business class lounges on Singapore Airlines aircraft are also different from the usual ones. The cabins are equipped with special chairs, the length of each is 198 centimeters when unfolded. They have special places for storing personal items and shoes, as well as a box with stationery, a pull-out table, two side compartments for books and small items, and a power supply for a laptop. On some long-haul flights, passengers are offered Bvlgari toiletries.

Economy class

With the use of the best materials and innovative technologies, as well as the introduction of a new design, economy class cabins in Singapore Airlines aircraft have become more spacious and comfortable. During the flight, passengers are given the chance to enjoy the opportunitiesin-flight entertainment system.

Customer reviews of the airline

Singapore Airlines passengers are mostly positive about the air carrier. Customers note the hospitality and incredible grace of the stewardesses, excellent cuisine (there is a choice of delicious dishes and drinks on board, including alcoholic drinks), refined serving (in any class, lunch and dinner are served only in porcelain dishes and with metal cutlery). Passengers are pleased that pillows and blankets are provided for everyone. Along with a huge number of positive opinions, there are occasionally negative ones. So, you can find reviews in which people complain about the inattention of staff, problems with monitors on board, insufficient number of drinks, lack of seats at check-in.

However, after analyzing all the available reports regarding Singapore Airlines, we can conclude that such unpleasant moments are the exception rather than the rule, because failures can occur in any, even the most well-functioning system. In general, customers are satisfied with the service and service.